All Systems Operational

GBG Go Operational
Journey Designer Operational
Investigation Portal Operational
Go API Operational
Age Verification - US: Source 1 (including DOB) Operational
Age Verification - US: Source 1 (including DOB and SSN) Operational
Age Verification - US: Source 2 (including DOB) Operational
Age Verification - US: Source 2 (including DOB and SSN) Operational
CRA Combined Decision - UKCombinedDecision Operational
Data Verification - Argentina: Single match Operational
Data Verification - Australia: Single match standard sources (non-AML) Operational
Data Verification - Australia: Single match standard sources (AML) Operational
Data Verification - Australia: Single match gov ID source Operational
Data Verification - Australia: Single match standard sources (with additional sources) (AML) Operational
Data Verification - Australia: Single match all sources with additional sources (including govID) Operational
Data Verification - Australia: Single match standard sources (with additional sources) (non-AML) Operational
Data Verification - Brazil: CPF status return Operational
Data Verification - Brazil: Single match with CPF Operational
Data Verification - Brazil: Single match without CPF Operational
Data Verification - Canada: Non-Fintrac Operational
Data Verification - Chile: Single match Operational
Data Verification - Colombia: Single match Operational
Data Verification - Denmark: Single Match Operational
Data Verification - France: Single match Operational
Data Verification - Germany: Schufa Operational
Data Verification - Germany: Schufa with birthplace Operational
Data Verification - Germany: Single match without Schufa Operational
Data Verification - Italy: Single match - no Codice Fiscale Operational
Data Verification - Italy: Single match - with Codice Fiscale Operational
Data Verification - Mexico: Single match Operational
Data Verification - Netherlands: Single Match Operational
Data Verification - Netherlands: Single Match Consumer Operational
Data Verification - New Zealand: Single match all sources (including govID) Operational
Data Verification - New Zealand: Single match gov ID source Operational
Data Verification - New Zealand: Single match standard sources Operational
Data Verification - New Zealand: Single match standard sources (with additional sources) Operational
Data Verification - Peru: Single match Operational
Data Verification - Poland: Single Match Operational
Data Verification - Poland: Single Match Population Operational
Data Verification - South Africa: Single match Operational
Data Verification - Spain: Single match Operational
Data Verification - Sweden: Single Match Population Operational
Data Verification - Sweden: Single Match Personal ID Operational
Data Verification - UK: Credit Bureau 1 Operational
Data Verification - UK: Credit Bureau 2 Operational
Data Verification - UK: Credit Bureau 3 Operational
Data Verification - UK: Single match all sources Operational
Data Verification - UK: Single match super bureau Operational
Data Verification - US: Source 1 Operational
Data Verification - US: Source 1 (including DOB) Operational
Data Verification - US: Source 1 (including DOB and SSN) Operational
Data Verification - US: Source 1 (including SSN) Operational
Data Verification - US: Source 2 Operational
Data Verification - US: Source 2 (including DOB) Operational
Data Verification - US: Source 2 (including DOB and SSN) Operational
Data Verification - US: Source 2 (including SSN) Operational
Data Verification (Dual Match) - Australia Dual match additional sources (including govID) Operational
Data Verification (Dual Match) - Australia:Dual match all sources (including govID) Operational
Data Verification (Dual Match) - Australia: Dual match all sources KYC Operational
Data Verification (Dual Match) - Australia: Dual match gov ID source Operational
Data Verification (Dual Match) - Australia: Dual match standard source and Gov ID (AML) Operational
Data Verification (Dual Match) - Australia: Dual match standard source and Gov ID (non-AML) Operational
Data Verification (Dual Match) - Australia: Dual match standard sources (with additional sources) (AML) Operational
Data Verification (Dual Match) - Australia: Dual match standard sources (with additional sources) (non-AML) Operational
Data Verification (Dual Match) - Australia: Dual match standard source and Gov ID (with additional source) (AML) Operational
Data Verification (Dual Match) - Australia: Dual match standard source and Gov ID (with additional source) (non-AML) Operational
Data Verification (Dual Match) - Australia: Dual match standard sources (AML) Operational
Data Verification (Dual Match) - Australia: Dual match standard sources (non-AML) Operational
Data Verification (Dual Match) - Brazil: Dual match with CPF Operational
Data Verification (Dual Match) - Brazil: Dual match without CPF Operational
Data Verification (Dual Match) - Canada: Fintrac - dual bureau Operational
Data Verification (Dual Match) - Canada: Fintrac - single bureau 1 Operational
Data Verification (Dual Match) - Canada: Fintrac - single bureau 2 Operational
Data Verification (Dual Match) - Chile: Dual match Operational
Data Verification (Dual Match) - Colombia: Dual match Operational
Data Verification (Dual Match) - Denmark: Dual Match Operational
Data Verification (Dual Match) - France: Dual match Operational
Data Verification (Dual Match) - Germany: Dual match without Schufa Operational
Data Verification (Dual Match) - Italy: Dual match - with Codice Fiscale Operational
Data Verification (Dual Match) - Italy: Dual match- no Codice Fiscale Operational
Data Verification (Dual Match) - Mexico: Dual match Operational
Data Verification (Dual Match) - New Zealand: Dual match all sources Operational
Data Verification (Dual Match) - New Zealand: Dual match all sources (including govID) Operational
Data Verification (Dual Match) - New Zealand: Dual match gov ID sources Operational
Data Verification (Dual Match) - Poland: Dual Match Operational
Data Verification (Dual Match) - South Africa: Dual match Operational
Data Verification (Dual Match) - Spain: Dual match Operational
Data Verification (Dual Match) - UK: Dual match all sources Operational
Data Verification (Dual Match) - UK: Dual match super bureau Operational
Data Verification (Gov ID Only) - Australia: Birth Certificate Operational
Data Verification (Gov ID Only) - Australia: Centrelink Operational
Data Verification (Gov ID Only) - Australia: Change of Name Operational
Data Verification (Gov ID Only) - Australia: Driver's licence Operational
Data Verification (Gov ID Only) - Australia: Electoral Roll Operational
Data Verification (Gov ID Only) - Australia: Marriage Certificate Operational
Data Verification (Gov ID Only) - Australia: Medicare Operational
Data Verification (Gov ID Only) - Australia: Passport Operational
Data Verification (Gov ID Only) - Australia: Visa Operational
Data Verification (Gov ID Only) - New Zealand: Birth Certificate Operational
Data Verification (Gov ID Only) - New Zealand: Citizenship Certificate Operational
Data Verification (Gov ID Only) - New Zealand: Driver's Licence Operational
Data Verification (Gov ID Only) - New Zealand: Passport Operational
Data Verification (Gov Only Sources) - Data Verification (Gov Only Sources) Operational
DigitalID - BankID Sweden Operational
DigitalID - CA DMV Wallet Operational
DigitalID - Denmark - MitID Operational
DigitalID - LA Wallet Operational
Document Classification - Document authentication Operational
Document Classification - Document classification Operational
Document Classification - Document data extraction Operational
Email Insights - Global email validation and fraud insights Operational
Facematch Verification Operational
Financial Vulnerability: UK Financial Vulnerability Operational
GBG Trust Operational
GBG Trust - Alerts Operational
GBG UK Fraud - UK fraud insights Operational
Liveness Verification Operational
Name Match: Name Match Operational
PEPs and Sanctions Screening - UK instance Operational
PEPs and Sanctions Screening: UK Instance with AdverseMedia and OGM Operational
PEPs and Sanctions Screening - UK Instance with OGM Operational
PEPs and Sanctions Screening - US instance (Name and DOB) Operational
PEPs and Sanctions Screening - US instance (Name only) Operational
Phone Insights - Canada Mobile Fraud Verification Operational
Phone Insights - Canada Mobile Identity Verification Operational
Phone Insights - France Mobile Fraud Verification Operational
Phone Insights - France Mobile Identity Verification Operational
Phone Insights - Germany Mobile Fraud Verification Operational
Phone Insights - Germany Mobile Identity Verification Operational
Phone Insights - Spain Mobile Fraud Verification Operational
Phone Insights - Spain Mobile Identity Verification Operational
Phone Insights - UK Mobile Fraud Verification Operational
Phone Insights - UK Mobile Identity Verification Operational
Phone Insights - UK phone insights Operational
Phone Insights - US phone verification Operational
Loqate Operational
Capture V3 Operational
Capture V4 Operational
Verify Operational
Loqate SaaS Platform Operational
Email Validation Operational
Phone Verification Operational
Bank Verification Operational
Geocoding Operational
Everything Location Operational
Find My Nearest Operational
Account Section Operational
AddressComplete Operational
AddressComplete V4 Operational
Capture China Operational
Verify China Operational
Utilities Register - Gas Operational
Utilities Register - Electricity Operational
Store Finder - Geocoding Operational
Store Finder - Geocoding Typeahead Operational
Store Finder - Distances Operational
Store Finder - Mapping Operational
Store Finder – List Management Operational
Loqate Integrations Operational
Loqate.com Operational
Loqate docs site (docs.loqate.com) Operational
Capture Legacy Operational
GBG ID3global Operational
ID3global Portal Operational
URU Portal Operational
ID3global Service Operational
URU Service Operational
UK Address Lookup (1000) Operational
UK Age Range (0183) Operational
UK Bank Account Validation (0231) Operational
UK Bank Account Verification (0261) Operational
UK Births Index (0133) Operational
UK Card Verification Check (0120) Operational
UK CIFAS (0353) Operational
UK Credit Bureau (Basic) (0394) Operational
UK Credit Bureau (Advanced) (0395) Operational
UK Credit Header (0154/0155) Operational
UK Credit Header (0154/0155) - Match level Advanced/Enhanced Operational
UK Driving Licence (0107) Operational
UK Edited Electoral Roll (0101) Operational
UK Electricity Bill (0104) Operational
UK Enhanced Driving Licence (0212) Operational
UK Entitlement to Drive Check (0337) Operational
UK Geo Affordability (0392) Operational
UK Geo Lifestyle (0322) Operational
UK Land Telephone Append (0106) Operational
UK Mobile Identity (0389) Operational
UK Mortality (0110) Operational
UK National ID Register (0245) Operational
UK National Insurance Number (0230) Operational
UK NCOA Alert - Flag (0158) Operational
UK NCOA Alert - Full (0239) Operational
UK Passport (0103) Operational
Argentina Identity (0391) Operational
Australia Credit (0298) Operational
Australia Driving Licence (0305) Operational
Australia Electoral Roll (0300) Operational
Australia Historical Electoral Roll (0299) Operational
Australia Marketing (0357) Operational
Australia Medicare (0304) Operational
Australia Passport (0303) Operational
Australia Property (0302) Operational
Australia Telephone (0301) Operational
Austria Financial (0252) Operational
Austria Population (0377) Operational
Belgium Population (0328) Operational
Brazil Population (0287) Operational
Canada Credit (0237) Operational
China Bank Card (0362) Operational
China National ID (0361) Operational
Czech Republic Population (0348) Operational
Denmark Landline (0241) Operational
Denmark Personal ID CPR (0244) Operational
France Population (0331) Operational
Germany Consumer (0201) Operational
Germany Credit (0401) Operational
Germany Financial (0251) Operational
Germany Landline (0203) Operational
Germany Mobile (0204) Operational
Germany Postal (0202) Operational
Germany Schufa (0228) Operational
Hong Kong Population (0324) Operational
India Driving Licence (0374) Operational
India Permanent Account Number (PAN) (0375) Operational
India Voter ID (EPIC) (0376) Operational
Italy Population - Codice Fiscale (0250) Operational
Jordan Identity (0385) Operational
Kuwait Identity (0383) Operational
Malaysia Financial (0354) Operational
Malaysia Population (0356) Operational
Netherlands Identity (0254) Operational
New Zealand Credit (0319) Operational
New Zealand DIA Citizen (0316) Operational
New Zealand DIA Passport (0317) Operational
New Zealand Directors (0312) Operational
New Zealand Driving Licence (0311) Operational
New Zealand Property (0313) Operational
New Zealand Telephone (0310) Operational
New Zealand DIA Birth (0315) Operational
Oman Identity (0384) Operational
Poland Population (0334) Operational
Romania National ID (0352) Operational
Saudi Arabia Identity (0379) Operational
South Africa Population (0259) Operational
South Africa Identity (0369) Operational
Sweden Personal ID (0215) Operational
Sweden Population (0213) Operational
Switzerland Financial Data (0253) Operational
UAE Identity (0378) Operational
US Identity (0388) Operational
US Mobile carrier Check (0340) Operational
USA Combined (0246) Operational
USA Driving Licence (0176) Operational
Document Image Validation (2002) Operational
European ID Card (0235) Operational
International Address (0200) Operational
International Address Lookup (1002) Operational
International Adverse Media (0332) Operational
International Device ID (0234) Operational
International Passport (0118) Operational
International PEP - FCRA (0308) Operational
International PEP Enhanced (0209) Operational
International Sanctions - FCRA (0307) Operational
International Sanctions Enhanced (0208) Operational
International Mobile Phone Validation (0187) Operational
International National ID (0186) Operational
Netherlands Consumer (0400) Operational
On-going Monitoring (0397) Operational
UK Mobile Fraud Signals (0402) Operational
Canada Credit (Fintrac) (0404) Operational
UK Consumer Affordability (403) Operational
UK Credit Reference Bureau (Advanced) (0405) Operational
Synthetic ID Score (0407) Operational
Email Verification Signals (0408) Operational
Birthplace Germany (0410) Operational
Canada Credit Bureau (FINTRAC) (0409) Operational
Norway Population (0413) Operational
GBG Score (Identity) (0412) Operational
Austria ID 1 (0416) Operational
Austria ID 2 (0417) Operational
Austria ID Primary 1 (0414) Operational
Belgium ID Primary 1 (0418) Operational
Belgium ID Primary 2 (0419) Operational
Belgium ID 1 (0420) Operational
Belgium ID 2 (0421) Operational
Brazil ID Primary 1 (0422) Operational
Brazil ID Primary 2 (0423) Operational
Brazil ID 1 (0424) Operational
Brazil ID 2 (0425) Operational
Chile ID Primary 1 (0426) Operational
Colombia ID Primary 1 (0430) Operational
Colombia ID 1 (0431) Operational
Czechia ID Primary 1 (0433) Operational
Finland ID Primary 1 (0435) Operational
Finland ID Primary 2 (0436) Operational
France ID Primary 1 (0439) Operational
France ID Primary 2 (0440) Operational
France ID 1 (0441) Operational
France ID 2 (0442) Operational
Ghana ID Primary 1 (0443) Operational
Indonesia ID Primary 1 (0445) Operational
Indonesia ID Primary 2 (0446) Operational
Ireland ID Primary 1 (0449) Operational
Ireland ID 1 (0450) Operational
Italy ID Primary 1 (0452) Operational
Italy ID Primary 2 (0453) Operational
Italy ID 1 (0454) Operational
Italy ID 2 (0455) Operational
Japan ID Primary 1 (0456) Operational
Kenya ID Primary 1 (0458) Operational
Mexico ID Primary 1 (0462) Operational
Mexico ID Primary 2 (0463) Operational
Mexico ID 1 (0464) Operational
Mexico ID 2 (0465) Operational
Nigeria ID Primary 1 (0466) Operational
Nigeria ID Primary 2 (0467) Operational
Philippines ID Primary 1 (0470) Operational
Philippines ID Primary 2 (0471) Operational
Poland ID Primary 1 (0474) Operational
Poland ID 1 (0475) Operational
Poland ID 2 (0476) Operational
Portugal ID Primary 1 (0477) Operational
Portugal ID Primary 2 (0478) Operational
Portugal ID 1 (0479) Operational
Portugal ID 2 (0480) Operational
Slovakia ID Primary 1 (0485) Operational
Spain ID Primary 1 (0487) Operational
Spain ID Primary 2 (0488) Operational
Spain ID 1 (0489) Operational
Spain ID 2 (0490) Operational
Switzerland ID Primary 1 (0491) Operational
Switzerland ID 1 (0493) Operational
Switzerland ID 2 (0494) Operational
Türkiye ID Primary 1 (0495) Operational
Vietnam ID Primary 1 (0499) Operational
Vietnam ID 1 (0501) Operational
Vietnam ID 2 (0502) Operational
Trust Core (0411) Operational
Germany Mobile Identity (0506) Operational
France Mobile Identity (0507) Operational
Spain Mobile Identity (0508) Operational
Canada Mobile Identity (0509) Operational
US Mobile Identity (0510) Operational
UK Mobile Identity (0511) Operational
Germany Fraud Signals (0512) Operational
France Fraud Signals (0513) Operational
Spain Fraud Signals (0514) Operational
Canada Fraud Signals (0515) Operational
US Fraud Signals (0516) Operational
UK Fraud Signals (0517) Operational
Peru Identity (0520) Operational
Australia ID1 (0521) Operational
Australia ID2 (0522) Operational
South Africa ID1 (0523) Operational
South Africa ID2 (0524) Operational
Australia Credit 2 (0525) Operational
Australia Property 2 (0526) Operational
Australia Telephone 2 (0527) Operational
International Email Validation (0529) Operational
Fraud Score (0528) Operational
Brazil CPF (0534) Operational
Global Sanctions (Intelligence) (0531) Operational
Global PEP (Intelligence) (0532) Operational
UK Consumer Bank Account Verification (0503) Operational
International Mobile Validation (0518) Operational
Germany Affordability (0505) Operational
UK Commercial BAV (0504) Operational
Brazil Affordability (0536) Operational
Brazil Exclusion List (0537) Operational
UK Mobile Identity Verification (0543) Operational
Germany Mobile Identity Verification (0544) Operational
France Mobile Identity Verification (0545) Operational
Spain Mobile Identity Verification (0546) Operational
Canada Mobile Identity Verification (0547) Operational
UK Mobile Fraud Verification (0548) Operational
Germany Mobile Fraud Verification (0549) Operational
France Mobile Fraud Verification (0550) Operational
Spain Mobile Fraud Verification (0551) Operational
Canada Mobile Fraud Verification (0552) Operational
Canada Credit Bureau (0542) Operational
Argentina ID1 (0553) Operational
UAE ID1 (0554) Operational
France Consumer (0568) Operational
France Residential (0569) Operational
France Utility 2 (0570) Operational
France Residential 2 (0571) Operational
France Residential 3 (0572) Operational
France Utility (0573) Operational
Greece Credit (0579) Operational
Greece Commercial (0580) Operational
India Aadhar card (0581) Operational
Italy Consumer (0587) Operational
Italy Credit Bureau (0588) Operational
Italy Residential (0589) Operational
Spain Consumer (0595) Operational
Spain National ID (0596) Operational
Spain Utility (0597) Operational
Spain Phone (0598) Operational
Spain Residential (0599) Operational
Thailand National ID (0602) Operational
US Identity SSN push (0609) Operational
International Sanctions (0539) Operational
GreenID Operational
AU / NZ GreenID Production Environment Operational
GreenID Admin Panel Operational
GreenID Business Verification Operational
DVS - Driver Licence (All States) Operational
DVS - Australian Passport Operational
DVS - Visa Verification Operational
DVS - Medicare Card Operational
DVS - Centrelink Concession Card Operational
DVS - Citizenship Certificate / Registration by Descent Operational
DVS - ImmiCard Operational
DVS - ACT Birth, Marriage and Change of Name Certificates Operational
DVS - NSW Birth, Marriage and Change of Name Certificates Operational
DVS - NT Birth, Marriage and Change of Name Certificates Operational
DVS - QLD Birth, Marriage and Change of Name Certificates Operational
DVS - SA Birth, Marriage and Change of Name Certificates Operational
DVS - TAS Birth, Marriage and Change of Name Certificates Operational
DVS - VIC Birth, Marriage and Change of Name Certificates Operational
DVS - WA Birth, Marriage and Change of Name Certificates Operational
ASIC Personal Name Search Operational
Australian Electoral Roll (AEC) Operational
Experian Australian Credit Header Operational
Australian Tenancy File Operational
Data Co-Op Database Operational
FCS Public Number Directory Operational
FCS NAD File Operational
Working Visa - VEVO Operational
NZTA NZ Drivers Licence Operational
DIA - NZ Passport / Birth and Citizenship Documents Operational
Experian NZ Credit Header Operational
NZ LINZ Property Operational
NZ Directors and Shareholders Operational
TINZ - Tenancy Information (NZ) Operational
NZ Centrix Credit Header Operational
ACI Red Shield Device ID Operational
GreenID Business - Creditorwatch Source Operational
DVS Hub - All Docs Operational
DVS - Immigration Documents (Visa / Immicards / Citizenship / Registration by Descent) Operational
FCS Experian Data Sources Operational
DVS - Birth, Marriage and Change of Name Certificates - ALL STATES Operational
Watchlists - Standard Operational
Watchlists - Premium Operational
greenID Biometric Operational
AU / NZ greenID Test Environment Operational
AusPost in store verification Operational
Simple KYC Platform Operational
greenID Hosted Operational
GBG Trust Alert Operational
Super and Payroll - Superannuation data source Operational
Super and Payroll - Payroll data source Operational
ShareFile Directories Operational
Australian Death Check (ADC) Operational
NZ Personal Property Securities Register (PPSR) Operational
Comply Advantage Operational
Segmented Experian Credit Header Data (AU) Operational
Segmented Experian Credit Header Data (NZ) Operational
GreenID Biometric / Scan Operational
NZ Experian Tenancy (FCS) Operational
greenID API Operational
greenID Web Operational
Identity Monitoring (IDM) Operational
ConnectID Operational
Equifax Australian Credit Header Operational
GBG ExpectID Operational
Portal Operational
API Operational
Reports Operational
ExpectID Operational
ExpectID Age Verification Operational
ExpectID Barcode Scan Operational
ExpectID Business Operational
ExpectID Death Scrub Operational
ExpectID Email Operational
ExpectID Geotrace Operational
ExpectID International Operational
ExpectID IQ Operational
ExpectID Mobile Attributes Operational
ExpectID Name to Phone Operational
ExpectID Number Verification Operational
ExpectID PA Operational
ExpectID PA Global Operational
ExpectID Scan Onboard Operational
ExpectID Scan Verify Operational
ExpectID Secure OTV Operational
ExpectID Trust USA Operational
GBG IDscan Operational
Forensic Document Customer Service (FDE WhosOn) Operational
Forensic Document Customer Service (Scannet - Live Support) Operational
Hosted Platform (UK PROD) Operational
Hosted Platform (UK POC) Operational
Hosted Platform (Australia PROD) Operational
Hosted Platform (Australia POC) Operational
IDscan USA PROD Operational
GBG IDscan Core Operational
Scannet Operational
IDscan NFC Operational
IDscan Identify Operational
AssureID Connect Operational
IDV - US Operational
IDV - FedRAMP Operational
IDV - EU Operational
IDV - AUS Operational
ACAS - US Operational
ACAS - FedRAMP Operational
ACAS - EU Operational
ACAS - AUS Operational
Face Matching Service - US Operational
Face Matching Service - FedRAMP Operational
Face Matching Service - EU Operational
Face Matching Service - AUS Operational
Passive Liveness Service - US Operational
Passive Liveness Service - FedRAMP Operational
Passive Liveness Service - EU Operational
Passive Liveness Service - AUS Operational
Ozone eMRTD - US Operational
Ozone eMRTD - FedRAMP Operational
Ozone eMRTD - EU Operational
Ozone eMRTD - AUS Operational
Review Service - EU Operational
Biometrics - Preview Operational
Biometrics - US Operational
Biometrics - EU Operational
AcuFill WebService Operational
AcuFill Service - US Operational
AcuFill Service - AUS Operational
AcuFill Service - EU Operational
IdScan-MedicScan Connect Operational
MedicScan Service Operational
On Prem Licensing Operational
AssureID Sentinel License Server Operational
AcuFill Activation Server Operational
GBG Cloudcheck Operational
NZTA Driver's Licence Operational
NZ Passport Operational
Akahu Address Operational
Australian Birth Certificate Operational
Australian Centrelink Operational
Australian Citizenship Operational
Australian Citizenship by Descent Operational
Australian Death Certificate Operational
Australian Driver's Licence Operational
Australian Electoral Commission Operational
Australian ImmiCard Operational
Australian Marriage Certificate Operational
Australian Medicare Operational
Australian Name Change Certificate Operational
Australian Passport Operational
Australian Security Cards Operational
Australian Visa Operational
Centrix Operational
China National ID Operational
Credfin Address Operational
Dow Jones WatchList Operational
Equifax Operational
GDC Australia Operational
Experian Australia Operational
Experian New Zealand Operational
India National ID Operational
LINZ Operational
New Zealand Birth Certificate Operational
New Zealand Birth Certificate Search Operational
New Zealand Citizenship Operational
New Zealand Citizenship Search Operational
New Zealand Companies Office Operational
NZTA (Vehicle Registration) Operational
South Africa National ID Operational
DVS (All documents) Operational
Cloudcheck Platform Operational
Super and Payroll - Superannuation data source Operational
Super and Payroll - Payroll data source Operational
Cloudcheck live (biometrics) Operational
NZ KYB Operational
Cloudcheck SMS Service Operational
NZ Tenancy Operational
Loqate for ANZ (Harmony RightAddress) Operational
Customer Portal Operational
Address (ANZ) Operational
Address (International) Operational
Email Validation Operational
Phone Validation (ANZ) Operational
Company Lookup (AU) Operational
Legacy RightAddress (ANZ) Operational
Legacy Datasan (AU) Operational
GBG Investigate Operational
Investigate Portal Operational
Investigate API Operational
Mobile Validation Operational
Email Validation Operational
Landline Validation Operational
CCJ Operational
Google Maps Operational
Land Registry - Extract Service Operational
Land Registry - Online Ownership Verification Operational
GBG Single Sign On (SSO) Operational
GBG Detected Operational
Detected Dashboard Operational
Detected On-Boarding Portal Operational
Detected API Operational
Detected company processing Operational
Detected Platform Operational
GBG ProID Operational
ProID - UK Credit Bureau (Advanced) (0395) Operational
ProID - UK National identity Register (0245) Operational
ProID - UK Landline (0106) Operational
ProID - UK Mortality (0110) Operational
ProID - International Sanctions & PEP (208/209) Operational
ProID - ID Verification Operational
ProID - Liveness Verification Operational
ProID - UK Bank Account Validation (0231) Operational
ProID - UK Bank Account Verification (0261) Operational
ProID - On-Going Monitoring (0397) Operational
ProID Portal v1 Operational
ProID Portal v2 Operational
GBG IDscan Identify Operational
IDscan Identify Operational
Activity History Verification (0395) Operational
Identity Fraud Verification Operational
Document Verification Operational
GBG Datacare Operational
Datacare Managed Services & Automated SFTP Operational
Email Validation Operational
Landline Validation Operational
Mobile Validation Operational
Land Registry Operational
GBG User Admin Operational
GBG Single Sign On (SSO) Operational
GBG Single Sign On (SSO) - Investigate Operational
GBG Single Sign On (SSO) - IDscan Enterprise Operational
GBG Single Sign On (SSO) - ID3global Operational
GBG Americas Support Operational
Support Portal Operational
Downloads Portal Operational
GBG Loqate (Matchcode360) Operational
Loqate (Matchcode360) Email Validation Operational
Loqate (Matchcode360) Landline Validation Operational
Loqate (Matchcode360) Land Registry Operational
Loqate (Matchcode360) Mobile Validation Operational
Loqate (Matchcode360) Portal Operational
Loqate (Matchcode360) Powersearch Operational
Loqate (Matchcode360) REST API Operational
Loqate (Matchcode360) SOAP API Operational
GBG GO (Legacy) Operational
2.0 - US Operational
3.0 - EMEA Operational
SAR - Suspicious Activity Report service Operational
PEPs and Sanctions Screening Operational
IDV - US Operational
IDV - EU Operational
ACAS - US Operational
ACAS - EU Operational
Face Matching Service - US Operational
Face Matching Service - EU Operational
Passive Liveness Service - US Operational
Passive Liveness Service - EU Operational
Ozone eMRTD - US Operational
Ozone eMRTD - EU Operational
GBG Compliance Operational
EDNA - US Operational
EDNA - EMEA Operational
SAR - Suspicious Activity Report service Operational
PEPs and Sanctions Screening Operational
IDV - US Operational
IDV - EU Operational
ACAS - US Operational
ACAS - EU Operational
Face Matching Service - US Operational
Face Matching Service - EU Operational
Passive Liveness Service - US Operational
Passive Liveness Service - EU Operational
Ozone eMRTD - US Operational
Ozone eMRTD - EU Operational
GBG Compliance APAC Operational
Compliance platform Operational
GBG Test Operational
Test 1 - GBG ID3global Operational
Test 2 - GBG ExpectID Operational
GBG ID3global Test Operational
GBG Test 4 - GBG Documents & Biometrics Operational
DataTools Operational
Kleber Operational
CA+ Operational
Express Capture Operational
Kleber Batch Operational
Seltaris Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Supplier Maintenance Notification for Cloudcheck Jul 25, 2026 06:00-13:00 BST

Scheduled NZTA Outage for New Zealand Driver Licence and Vehicle Registration.

During this maintenance period verifications may not be possible on this database and you may receive an ERROR response. All other services are still available via Cloudcheck.

Start Time: 17:00 (NZST), 15:00 (AEST), 05:00 (UTC)
End Time: 00:00 (NZST), 22:00 (AEST), 12:00 (UTC)
Posted on Jul 20, 2026 - 08:00 BST

Notification of Planned Supplier Maintenance - ID3 Australia checks 0298 - 0305 Jul 25, 2026 13:00-17:30 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jul 21, 2026 - 19:58 BST

Notification of Planned Supplier Maintenance - Cloudcheck DVS Centrelink Jul 25, 2026 15:00-21:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
Centrelink

Start Date and Time
26 July 2026 — 12:00AM AEST

End Date and Time
26 July 2026 — 6:00AM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jul 23, 2026 - 05:17 BST

Notification of Planned Supplier Maintenance - greenID DVS Centrelink Jul 25, 2026 15:00-21:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
Centrelink

Start Date and Time
26 July 2026 — 12:00AM AEST

End Date and Time
26 July 2026 — 6:00AM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jul 23, 2026 - 05:17 BST

Notification of Planned Supplier Maintenance - GBG Investigate - land registry services Jul 25, 2026 20:00-21:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, there will be intermittent disruption to the checks below.
Posted on Jul 23, 2026 - 11:43 BST

Notification of Planned Supplier Maintenance - greenID - ACI Red Shield Device ID Jul 26, 2026 06:00-08:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Start Date/Time
July 26, 2026 12:00 AM Central Daylight Time

End Date/Time
July 26, 2026 02:00 AM Central Daylight Time

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jul 16, 2026 - 01:20 BST

Notification of Planned Supplier Maintenance - GBG Investigate - land registry services Jul 26, 2026 08:00-14:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, there will be intermittent disruption to the checks below.
Posted on Jul 23, 2026 - 11:44 BST

GBG Detected Release 9.5 - Monday 27th July Jul 27, 2026 00:00 - Jul 28, 2026 00:00 BST

Please see the details of Release 9.5 scheduled for Monday 27th July.

New Features

Multi-Brand
The Multi-Brand feature enables organisations to create and manage multiple branded experiences within a single platform environment. This resolves the requirement for multi-brand enterprises to maintain separate platform instances for each brand operating under a shared compliance workflow.
NOTE: This is off by default. If you are interested in learning more and enabling it please get in touch.

Key Benefits:
Reduced Administrative Overhead - Eliminates the need to configure and maintain separate platform instances across different trading brands.
Centralised Portfolio Visibility - Provides compliance teams with access to the entire portfolio of profiles across all brands within a single view.
Standardised Compliance Processes - Ensures identical workflow rules and verification logic are applied consistently across every brand without accidental omissions.

Key Features:
Multiple Brand Management - Create and configure distinct brand profiles within a single instance using existing portal branding options.
Brand Assignment - Mandatory brand assignment on Profile creation.
New Feature

Account Switcher
The Account Switcher enables users to access multiple platform instances using a single set of login credentials. This resolves access management friction for organisations that require strict data segregation, dedicated compliance teams, or distinct workflows across different trading entities.

Key Benefits
Simplified Credential Management - Reduces administrative overhead and security risks associated with managing multiple sets of user credentials across distinct instances.
Seamless SSO Integration across Environments - Enables enterprise Single Sign-On (SSO) users to access multiple segregated instances through one primary identity provider account.

Key Features
Multi-Instance Access via Single Credentials - Support for accessing distinct, segregated platform environments without requiring distinct username and password combinations.
Account selection - A dropdown selection menu presented upon initial login displaying all platform instances associated with the user.

Improvements
Asia Verify Integration - improved data mapping
User Management MFA Reset - Added the capability to reset Multi-Factor Authentication (MFA) for users directly within Case Management.
Microsoft / Azure SSO Authentication - Improved user sign-in and session handling via Microsoft / Azure Single Sign-On.
Document Auto-Checks - Automated document checks now trigger immediately upon submission through the Onboarding Portal.
Document Page Navigation - Updated tab ordering on the Document page within Case Management.
Manual Document Upload - Enabled internal users to manually upload documents directly within Case Management.
Posted on Jul 20, 2026 - 13:26 BST

Notification of Planned Platform Maintenance - GBG Investigate website user interface & API Jul 28, 2026 06:00-08:00 BST

Dear Customer,

This notification is to inform you of planned maintenance work being carried out by GBG Investigate.

Maintenance Start:27th Jul, 06:00 AM (BST)
Maintenance End :27th Jul, 08:00 AM (BST)

No service interruption or downtime is expected during this period for the UI or API platforms.

Any questions, please contact GBG Customer Support.
Posted on Jul 21, 2026 - 16:08 BST

Notification of Planned Supplier Maintenance - Multiple ID3global Item Checks Jul 28, 2026 17:00-20:00 BST

We will be undergoing scheduled maintenance during this time.
Posted on Jul 15, 2026 - 13:23 BST

Introducing the New GBG Status Hub Jul 30, 2026 09:00-12:00 BST

Overview:

As part of our ongoing commitment to improving service communications, GBG is introducing a new GBG Status Hub, providing a single location from which customers can access dedicated status pages for our product families:
• GBG Go
• GBG Loqate
• GBG Identity

This change is designed to make it easier to find and subscribe to relevant service updates while maintaining the same status notification experience you receive today.

What this means for you:

MOST CUSTOMERS DO NOT NEED TO TAKE ANY ACTION.

Customers currently subscribed to notifications for the below listed products, will have their subscriptions migrated to the new dedicated pages for GBG Go Status and GBG Loqate Status:
• GBG Go
• Loqate
• Loqate for ANZ (Harmony RightAddress)
• GBG Loqate Matchcode360
• GBG Datacare

Following the migration, affected subscribers will receive an email asking you to confirm subscription before notifications can continue. We recommend completing this confirmation as soon as it is received to ensure uninterrupted delivery of service updates.

Customers subscribed to other GBG products are not impacted by this change, and do not need to take any action as your existing notification preferences will remain unchanged.

Customers will continue to receive notifications for the same products and service components subscribed to today; the only change is that updates for the products listed above will now be delivered through dedicated status pages.

Status Pages:

Following the maintenance window, customers can access service status information through:
• https://status.gbg.com/ (central entry point for all GBG status pages)
• https://go.status.gbg.com/
• https://loqate.status.gbg.com/
• https://identity.status.gbg.com/ (live 30th July)

The existing GBG status page will become GBG Identity Status, and existing GBG status page URLs will redirect automatically to the new GBG Status Hub.

Service Impact:

There will be no impact to product availability or service operation during this maintenance activity.

As part of the transition, there may be a short period while internet routing updates propagate globally, during which some users may experience a brief delay reaching the new status page URLs. Our teams will be closely managing the change to ensure a smooth transition and continuity of status communications.

If you have any questions regarding this change, please contact our Customer Support team: https://www.gbg.com/en/contact/customer-support/
Posted on Jul 24, 2026 - 12:57 BST

Loqate Maintenance - Utilities Register - Gas and Electricity Jul 31, 2026 23:00 - Aug 1, 2026 07:00 BST

Please be advised that our supplier will be performing maintenance during this time. Service is expected to remain up and operational as normal, although there may be a small increase in errors and latency during this time. No action is needed by customers.
Posted on Feb 20, 2026 - 11:03 GMT

Notification of Planned Supplier Maintenance - greenID ASIC Aug 1, 2026 09:30 - Aug 2, 2026 09:30 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start:1st Aug, 06:30 PM (AEST)
Maintenance End : 2nd Aug, 06:30 PM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jul 14, 2026 - 02:37 BST

Notification of Planned Supplier Maintenance - greenID ASIC Aug 1, 2026 21:00 - Aug 2, 2026 00:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start : Saturday, 1st August, 09:00 PM (AEST)
Maintenance End : Sunday, 2nd August, 00:00 AM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jul 17, 2026 - 07:24 BST

Notification of Planned Supplier Maintenance -Cloudcheck ASIC Aug 1, 2026 21:00 - Aug 2, 2026 00:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start : Saturday, 01st August, 09:00 PM (AEST)
Maintenance End : Sunday, 02nd August, 00:00 AM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jul 17, 2026 - 07:26 BST

Notification of Planned Supplier Maintenance - Cloudcheck ASIC Aug 1, 2026 23:00 - Aug 2, 2026 08:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start : Sunday, 2nd August, 8:00 AM (AEST)
Maintenance End : Sunday, 2nd August, 12:00 PM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jul 20, 2026 - 03:43 BST

Notification of Planned Supplier Maintenance - greenID ASIC Aug 1, 2026 23:00 - Aug 2, 2026 08:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start : Sunday, 2nd August, 8:00 AM (AEST)
Maintenance End : Sunday, 2nd August, 12:00 PM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jul 20, 2026 - 03:43 BST

Notification of Planned Supplier Maintenance - ID3 Australia checks 0298 - 0305 Aug 7, 2026 13:00-21:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jul 15, 2026 - 08:31 BST

Notification of Planned Supplier Maintenance -Cloudcheck ASIC Aug 14, 2026 23:00 - Aug 15, 2026 09:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start:15th Aug, 08:00 AM (AEST)
Maintenance End :15th Aug, 06:00 PM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jul 14, 2026 - 02:40 BST

Notification of Planned Supplier Maintenance - greenID ASIC Aug 14, 2026 23:00 - Aug 15, 2026 09:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start:15th Aug, 08:00 AM (AEST)
Maintenance End :15th Aug, 06:00 PM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jul 14, 2026 - 02:40 BST

Notification of Planned Supplier Maintenance - ID3 Sweden Population & Personal ID Aug 22, 2026 06:00-11:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jul 09, 2026 - 19:38 BST

Notification of Planned Supplier Maintenance - CloudCheck - ASIC Aug 22, 2026 09:30 - Aug 23, 2026 09:30 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start : Saturday 22 Aug 2026 6:30 PM AEST
Maintenance End : Sunday 23 Aug 2026 6:30 PM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jul 24, 2026 - 07:10 BST

Notification of Planned Supplier Maintenance - greenID ASIC Aug 22, 2026 09:30 - Aug 23, 2026 09:30 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start : Saturday 22 Aug 2026 6:30 PM AEST
Maintenance End : Sunday 23 Aug 2026 6:30 PM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jul 24, 2026 - 07:07 BST

Notification of Planned Supplier Maintenance -Cloudcheck ASIC Aug 22, 2026 23:00 - Aug 23, 2026 08:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start : Sunday, 23rd August, 8:00 AM (AEST)
Maintenance End : Sunday, 23rd August, 12:00 PM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jul 20, 2026 - 03:47 BST

Notification of Planned Supplier Maintenance - greenID ASIC Aug 22, 2026 23:00 - Aug 23, 2026 08:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start : Sunday, 23rd August, 8:00 AM (AEST)
Maintenance End : Sunday, 23rd August, 12:00 PM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jul 20, 2026 - 03:47 BST

Notification of Planned Supplier Maintenance - greenID ASIC Aug 29, 2026 10:00-18:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start : Saturday, 29th Aug, 07:00 PM (AEST)
Maintenance End : Sunday, 30th  Aug, 03:00 AM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jul 22, 2026 - 00:25 BST

Notification of Planned Supplier Maintenance - Cloudcheck ASIC Aug 29, 2026 10:00-18:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start : Saturday, 29th Aug, 07:00 PM (AEST)
Maintenance End : Sunday, 30th  Aug, 03:00 AM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jul 22, 2026 - 00:25 BST

Notification of Planned Supplier Maintenance - 0228 - Germany Schufa Sep 19, 2026 02:00-06:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Feb 03, 2026 - 11:24 GMT

"Notification of Planned Loqate Maintenance - Capture V4" Mar 4, 2028 01:01-03:01 GMT

Dear Customer,

This notification is to inform you of maintenance activities taking place during the stated date and time period.

We anticipate no downtime of the live service during this maintenance window.

Any questions, please contact GBG Customer Support.
Posted on Apr 27, 2026 - 15:52 BST
Jul 24, 2026
Retrospective Service Disruption - GBG Cloudcheck - Experian Australia
Resolved - Our supplier experienced a service disruption that may have prevented you from accessing or processing transactions.

The incident duration was between 24/07/2026 00:26 - 24/07/2026 00:48 AEST

We have escalated this to the supplier and will continue to engage with them regarding service improvements.

To customers that have been affected by this issue, we would like to apologise.
Jul 24, 07:01 BST
Retrospective Service Disruption - GreenID - Experian Australian Credit Header
Resolved - Our supplier experienced a service disruption that may have prevented you from using our:

Experian Australian Credit Header

Start Date and Time
24/07/2026 00:26 AEST

End Date and Time
24/07/2026 00:48 AEST

We have escalated this to the supplier and will continue to engage with them regarding service improvements. GBG would like to apologise for any impact caused.
Jul 24, 06:59 BST
Retrospective Service Disruption - GBG Cloudcheck - Experian Australia
Resolved - Our supplier experienced a service disruption that may have prevented you from accessing or processing transactions.

The incident duration was between 24/07/2026 00:00 - 24/07/2026 03:40 AEST

We have escalated this to the supplier and will continue to engage with them regarding service improvements.

To customers that have been affected by this issue, we would like to apologise.
Jul 24, 06:55 BST
Retrospective Service Disruption - GreenID - ASIC Personal Name Search
Resolved - Our supplier experienced a service disruption that may have prevented you from using our:

ASIC Personal Name Search

Start Date and Time
24/07/2026 00:00 AEST

End Date and Time
24/07/2026 03:40 AEST

We have escalated this to the supplier and will continue to engage with them regarding service improvements. GBG would like to apologise for any impact caused.
Jul 24, 06:53 BST
Maintenance Completed – Kleber, Kleber Batch & CA+ Production Servers
Completed - Please note that the maintenance work on the DataTools Kleber servers has been successfully completed.

All services have now returned to standard monitoring and are operating under Green alert status.

If you have any questions or require further assistance, please contact our Support team.
Jul 24, 03:30 BST
Verifying - The scheduled maintenance for the Kleber servers, conducted between 06:00am and 07:00am AEST, has been successfully completed.

There were no interruptions during the update (Red phase). We have now transitioned to the Yellow phase, during which the environment will be monitored closely over the next 24 hours.

If you have any questions or require further assistance, please contact our Support team on 1800 312 860 (Option 4) or dtsupport@gbg.com.
Jul 23, 02:58 BST
Scheduled - Please be advised that the Kleber, Kleber Batch and CA+ production servers are scheduled for maintenance on Thursday, 23 July 2026, from 06:00 AM to 07:00 AM (AEST).

This maintenance is required to update data on the servers. No service interruption or downtime is expected during this period.

Please note: The DEV servers are currently available for testing purposes.

If you have any questions or require assistance, please contact our Support team on 1800 312 860 (Option 4) or dtsupport@gbg.com.
Jul 16, 03:41 BST
Jul 23, 2026
Notification of Planned Supplier Maintenance - GBG Investigate - land registry services
Completed - The scheduled maintenance has been completed.
Jul 23, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 20:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jul 22, 13:46 BST
Notification of Planned Supplier Maintenance - greenID ASIC
Completed - The scheduled maintenance has been completed.
Jul 23, 15:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 10:15 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start : 23-Jul - 7:15 pm (AEST)
Maintenance End : 23-Jul -11:59 pm (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jul 23, 01:01 BST
Notification of Planned Supplier Maintenance - CloudCheck - ASIC
Completed - The scheduled maintenance has been completed.
Jul 23, 15:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 10:15 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start : 23-Jul - 7:15 pm (AEST)
Maintenance End : 23-Jul -11:59 pm (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jul 23, 01:01 BST
Notification of Planned Supplier Maintenance - Cloudcheck DVS WA Birth, Marriage and Change of Name Certificates
Completed - The scheduled maintenance has been completed.
Jul 23, 12:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 10:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
WA Birth, Marriage and Change of Name Certificates

Start Date and Time
23 July 2026 — 7:00PM AEST

End Date and Time
23 July 2026 — 9:00PM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jul 17, 05:27 BST
Notification of Planned Supplier Maintenance - greenID DVS - WA Birth, Marriage and Change of Name Certificates
Completed - The scheduled maintenance has been completed.
Jul 23, 12:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 10:01 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
WA Birth, Marriage and Change of Name Certificates

Start Date and Time
23 July 2026 — 7:00PM AEST

End Date and Time
23 July 2026 — 9:00PM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jul 17, 05:27 BST
Notification of Planned Supplier Maintenance - greenID ASIC
Completed - The scheduled maintenance has been completed.
Jul 23, 09:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 09:30 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start:22nd Aug, 06:30 PM (AEST)
Maintenance End :23rd Aug, 06:30 PM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jul 14, 02:44 BST
Notification of Planned Supplier Maintenance - Cloudcheck ASIC
Completed - The scheduled maintenance has been completed.
Jul 23, 09:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 09:30 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start:22nd Aug, 06:30 PM (AEST)
Maintenance End :23rd Aug, 06:30 PM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jul 14, 02:44 BST
Kleber Batch Issue Detected
Resolved - The patch release has been successfully deployed, and we have verified that the issue has been resolved. The application is now functioning as expected, and no further issues have been observed following deployment.

We will continue to monitor the system to ensure ongoing stability. Thank you for your patience and understanding.
Jul 23, 08:07 BST
Identified - We identified an issue during the Kleber Batch production deployment caused by a file that was not deployed correctly. The issue has now been rectified, a patch release is currently being deployed, and we will provide a further update once the deployment is complete.
Jul 23, 04:27 BST
Jul 22, 2026
Service Incident for GBG Go - Data Verification - Australia: Single match gov ID source, Data Verification (Dual Match) - Australia: Dual match all sources (including govID)
Resolved - Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.

Incident Start Time: 20/07/2026 22:55 AEST

Incident Resolution Time: 22/07/2026 12:38 AEST
Jul 22, 05:17 BST
Investigating - We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Jul 21, 00:40 BST
Supplier Service Incident for - GBG Cloudcheck - ACT Australian Marriage Certificate, Australian Birth Certificate, Australian Name Change Certificate
Resolved - Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.

Incident Start Time: 20/07/2026 22:55 AEST

Incident Resolution Time: 22/07/2026 12:38 AEST
Jul 22, 05:14 BST
Investigating - Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
Jul 21, 00:44 BST
Supplier Service Incident for - GreenID - DVS - ACT Birth, Marriage and Change of Name Certificates
Resolved - Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.

Incident Start Time: 20/07/2026 22:55 AEST

Incident Resolution Time: 22/07/2026 12:38 AEST
Jul 22, 04:07 BST
Investigating - Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
Jul 21, 00:40 BST
Notification of Planned Supplier Maintenance - Loqate - Phone Validation
Completed - The scheduled maintenance has been completed.
Jul 22, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 22:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service general connectivity interruptions are expected in brief periods during the maintenance activity.
Jul 6, 13:02 BST
Jul 21, 2026
Jul 20, 2026
Notification of Planned Supplier Maintenance - Cloudcheck DVS Citizenship Certificate * Certificate of Registration by Descent
Completed - The scheduled maintenance has been completed.
Jul 20, 23:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 20:01 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
Citizenship Certificate * Certificate of Registration by Descent

Start Date and Time
21 July 2026 — 5:00AM AEST

End Date and Time
21 July 2026 — 8:00AM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jul 7, 03:12 BST
Notification of Planned Supplier Maintenance - greenID DVS Citizenship Certificate * Certificate of Registration by Descent
Completed - The scheduled maintenance has been completed.
Jul 20, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 20:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
Citizenship Certificate * Certificate of Registration by Descent

Start Date and Time
21 July 2026 — 5:00AM AEST

End Date and Time
21 July 2026 — 8:00AM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jul 7, 03:12 BST
Notification of Planned Supplier Maintenance - 369 South Africa Financial Check 0251 Germany Financial 0252 Austria Financial 0253 Switzerland Financial
Completed - The scheduled maintenance has been completed.
Jul 20, 11:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 02:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

During this period, the above services may experience intermittent disruption or temporary unavailability.
Jul 16, 10:45 BST
Notification of Planned Supplier Maintenance - 0394 - UK Credit Bureau (Basic) & 0395 - UK Credit Bureau (Advanced)
Completed - The scheduled maintenance has been completed.
Jul 20, 00:59 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 19:30 BST
Scheduled - This notification is to inform you of scheduled maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jul 19, 18:00 BST
Jul 19, 2026
Notification of Planned Supplier Maintenance - CloudCheck DVS Citizenship Certificate * Certificate of Registration by Descent
Completed - The scheduled maintenance has been completed.
Jul 19, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 20:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
Citizenship Certificate * Certificate of Registration by Descent

Start Date and Time
20 July 2026 — 5:00AM AEST

End Date and Time
20 July 2026 — 8:00AM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jul 7, 04:41 BST
Notification of Planned Supplier Maintenance - ID3 Australia Passport (0303)
Completed - The scheduled maintenance has been completed.
Jul 19, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 20:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jul 15, 11:41 BST
Notification of Planned Supplier Maintenance - greenID DVS Citizenship Certificate * Certificate of Registration by Descent
Completed - The scheduled maintenance has been completed.
Jul 19, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 20:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
Citizenship Certificate * Certificate of Registration by Descent

Start Date and Time
20 July 2026 — 5:00AM AEST

End Date and Time
20 July 2026 — 8:00AM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jul 7, 04:40 BST
Notification of Planned Supplier Maintenance - greenID - ACI Red Shield Device ID
Completed - The scheduled maintenance has been completed.
Jul 19, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 06:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Affected Services
ACI Red Shield Device ID

Start Date/Time

July 19, 2026 12:00 AM Central Daylight Time

End Date/Time

July 19, 2026 03:00 AM Central Daylight Time

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jul 1, 23:27 BST
Notification of Planned Supplier Maintenance - Cloudcheck Centrelink (DVS)
Completed - The scheduled maintenance has been completed.
Jul 19, 00:02 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 18:00 BST
Scheduled - DVS Scheduled Outage

Document/s Affected - Centrelink

Start Date and Time - 19 July 2026 — 12:00AM AEST

End Date and Time - 19 July 2026 — 6:00AM AEST
Jul 17, 00:34 BST
Notification of Planned Supplier Maintenance - greenID Centrelink (DVS)
Completed - The scheduled maintenance has been completed.
Jul 19, 00:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 18:01 BST
Scheduled - DVS Scheduled Outage

Document/s Affected - Centrelink

Start Date and Time - 19 July 2026 — 12:00AM AEST

End Date and Time - 19 July 2026 — 6:00AM AEST
Jul 17, 00:33 BST
Notification of Planned Supplier Maintenance - greenID Australian Tenancy File
Completed - The scheduled maintenance has been completed.
Jul 19, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 22:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start:18th July, 07:00 AM (AEST)
Maintenance End : 19th July, 09:00 AM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jul 14, 02:32 BST
Jul 18, 2026
Supplier Maintenance Notification for Cloudcheck
Completed - The scheduled maintenance has been completed.
Jul 18, 13:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 06:00 BST
Scheduled - Scheduled NZTA Outage for New Zealand Driver Licence and Vehicle Registration.

During this maintenance period verifications may not be possible on this database and you may receive an ERROR response. All other services are still available via Cloudcheck.

Start Time: 17:00 (NZST), 15:00 (AEST), 05:00 (UTC)
End Time: 00:00 (NZST), 22:00 (AEST), 12:00 (UTC)
Jul 13, 08:00 BST
Jul 17, 2026
Notification of Planned Supplier Maintenance - ID3global - Multiple Services
Completed - The scheduled maintenance has been completed.
Jul 17, 12:20 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 12:15 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 17, 11:18 BST
Notification of Planned Supplier Maintenance - ID3global - Multiple Services
Completed - The scheduled maintenance has been completed.
Jul 17, 08:45 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 08:35 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jul 16, 15:36 BST
Retrospective Service Disruption -Cloudcheck Experian Australia
Resolved - Our supplier experienced a service disruption that may have prevented you from using our:

Start Time: 17th July, 01:19 PM (AEST) / 03:19 PM (NZST)

End Time: 17th July, 01:51 PM (AEST) / 03:51 PM (NZST)

We have escalated this to the supplier and will continue to engage with them regarding service improvements. GBG would like to apologise for any impact caused.
Jul 17, 07:04 BST
Retrospective Service Disruption - greenID Experian Data Sources
Resolved - Our supplier experienced a service disruption that may have prevented you from using our:


Start Time: 17th July, 01:19 PM (AEST) / 03:19 PM (NZST)

End Time: 17th July, 01:51 PM (AEST) / 03:51 PM (NZST)

We have escalated this to the supplier and will continue to engage with them regarding service improvements. GBG would like to apologise for any impact caused.
Jul 17, 05:41 BST
Jul 16, 2026
Notification of Planned Supplier Maintenance - GBG Investigate Land Registry services
Completed - The scheduled maintenance has been completed.
Jul 16, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 21:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jul 15, 16:20 BST
Notification of Planned Supplier Maintenance - greenID DVS AEC
Completed - The scheduled maintenance has been completed.
Jul 16, 17:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 12:01 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
Australian Electoral Commission

Start Date and Time
16 July 2026 — 9:00PM AEST

End Date and Time
17 July 2026 — 2:00AM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jul 10, 06:11 BST
Notification of Planned Supplier Maintenance - Cloudcheck DVS AEC
Completed - The scheduled maintenance has been completed.
Jul 16, 17:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 12:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
Australian Electoral Commission

Start Date and Time
16 July 2026 — 9:00PM AEST

End Date and Time
17 July 2026 — 2:00AM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jul 10, 06:11 BST
Notification of Planned Supplier Maintenance - greenID - ACI Red Shield Device ID
Completed - The scheduled maintenance has been completed.
Jul 16, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 02:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Start Date/Time
July 15, 2026 08:00 PM Central Daylight Time

End Date/Time
July 15, 2026 11:00 PM Central Daylight Time

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 26, 00:58 BST
Jul 15, 2026
Notification of Planned Supplier Maintenance - Cloudcheck ASIC
Completed - The scheduled maintenance has been completed.
Jul 15, 09:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 09:30 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start:1st Aug, 06:30 PM (AEST)
Maintenance End : 2nd Aug, 06:30 PM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jul 14, 02:37 BST
GBG Detected Release 9.4 - Tuesday 14th July
Completed - The scheduled maintenance has been completed.
Jul 15, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 00:00 BST
Scheduled - Hi GBG Detected User

Please see details of Release 9.4 scheduled for Tuesday 14th July.

Improvements
ION Group Screening Settings - Added all available datasets with simplified, readable naming conventions and filtering options for Politically Exposed Person (PEP) tiers and specific Sanction bodies.
Moody's Integration - Expanded the data model to include shareholder information and corporate structure graphs.
Screening Provider Integration - Added Refinitiv World Check One (LSEG) as a new screening provider.
Jul 10, 16:27 BST
Jul 14, 2026
3rd Party Data Provider Connectivity Issues
Resolved - This incident has been resolved.
Jul 14, 21:31 BST
Monitoring - We are aware of an issue affecting transaction processing with one of our third-party data providers (between 14:56 GMT and 15:14 GMT on July 14, 2026. During this time, some authentication and verification transactions may have experienced failures or delays.

Our teams identified the cause as a connectivity issue related to the provider's DNS resolution. A mitigation has been implemented on our side, which has restored service stability and minimized further impact. The data provider has been notified and is actively investigating the underlying issue.

At this time, services are operating normally; however, we are continuing to closely monitor the situation and will maintain the mitigation until the provider confirms full resolution.
We will provide additional updates as more information becomes available.

Start Time: July 14, 2026, 14:56 GMT
End Time: July 14, 2026, 15:14 GMT
Jul 14, 17:00 BST
Sentinel Licensing Server Maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 12:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 10:30 BST
Scheduled - Maintenance will be performed during this timeframe on the AssureID Sentinel License Server.

What is the customer impact?

Machines that are currently running and licensed should NOT lose their license. If a phone home occurs during the maintenance window, there will be a 503 error in the logs ("System.Net.WebException: The remote server returned an error: (503) Server Unavailable."). This error is only visible in the logs and should not impact functionality.

New activations will fail if they are attempted during the maintenance window.
Jul 13, 16:02 BST
Retrospective Service Disruption - Loqate - Email Validation
Resolved - Our supplier experienced an intermittent service disruption that may have prevented you from using our service.

The incident duration was between 13/07/2026 19:24 - 13/07/2026 20:56 BST

We have escalated this to the supplier and will continue to engage with them regarding service improvements.

To customers that have been affected by this issue, we would like to apologise and if you need to speak to us regarding this notification, please contact Customer Support via loqatesupport@gbgplc.com
Jul 14, 08:57 BST
Jul 13, 2026
Retrospective Service Disruption - Loqate - Email Validation
Resolved - Our supplier experienced an **intermittent** service disruption that may have prevented you from using our service.

The incident duration was between 10/07/2026 18:42 - 10/07/2026 21:10 BST

We have escalated this to the supplier and will continue to engage with them regarding service improvements.

To customers that have been affected by this issue, we would like to apologise and if you need to speak to us regarding this notification, please contact Customer Support via loqatesupport@gbgplc.com
Jul 13, 11:34 BST
Notification of Planned Supplier Maintenance -greenID ACI Red Shield
Completed - The scheduled maintenance has been completed.
Jul 13, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 02:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Start Date/Time
July 12, 2026 08:00 PM Central Daylight Time

End Date/Time
July 12, 2026 11:00 PM Central Daylight Time

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 26, 00:53 BST
Notification of Planned Supplier Maintenance - ID3global - 0503 - UK Consumer BAV & 0504 - UK Commercial BAV
Completed - The scheduled maintenance has been completed.
Jul 13, 03:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 18:30 BST
Update - Please be advised that the item checks effected by this maintenance have been updated.

During the dates/times specified, the service may be unavailable and failures may occur for the below item checks.
Jun 24, 17:46 BST
Update - We will be undergoing scheduled maintenance during this time.
Jun 24, 14:56 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service may be unavailable and failures may occur for the below item checks.
Jun 24, 14:55 BST
Notification of Planned Supplier Maintenance - 0394 - UK Credit Bureau (Basic) & 0395 - UK Credit Bureau (Advanced)
Completed - The scheduled maintenance has been completed.
Jul 13, 00:59 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 19:30 BST
Scheduled - This notification is to inform you of scheduled maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jul 12, 18:00 BST
Jul 12, 2026
Notification of Planned Supplier Maintenance - Cloudcheck SMS Service
Completed - The scheduled maintenance has been completed.
Jul 12, 16:59 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 14:59 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

The maintenance is scheduled to begin at 11:59pm AEST on Sunday, 12 July 2026, and is expected to conclude by approximately 2:00am AEST on Monday, 13 July 2026.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 18, 06:07 BST
Service Incident for GBG Go - Data Verification (Dual Match) - Canada: Fintrac - dual bureau, Data Verification (Dual Match) - Canada: Fintrac - single bureau 2, Data Verification - Canada: Non-Fintrac
Resolved - Service has been restored. We're sorry for the impact this may have had on your business. Our supplier has confirmed an incident occurred with their service, this incident has now been resolved.

Incident Start Time: 12/07/2026 08:00 BST

Incident Resolution Time: 12/07/2026 08:35 BST
Jul 12, 09:32 BST
Investigating - We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Jul 12, 08:38 BST
Service Incident for - GBG ID3global - Canada Credit Bureau (FINTRAC) (0409), Canada Credit (0237)
Resolved - Service has been restored. We're sorry for the impact this may have had on your business. Our supplier has confirmed an incident occurred with their service, this incident has now been resolved.

Incident Start Time: 12/07/2026 08:00 BST

Incident Resolution Time: 12/07/2026 08:35 BST
Jul 12, 09:29 BST
Investigating - We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working hard to get this back up and running.
Jul 12, 08:38 BST
Notification of Planned Supplier Maintenance - greenID - ACI Red Shield Device ID
Completed - The scheduled maintenance has been completed.
Jul 12, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 06:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Affected Services
ACI Red Shield Device ID

Start Date/Time

July 12, 2026 12:00 AM Central Daylight Time

End Date/Time

July 12, 2026 03:00 AM Central Daylight Time

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jul 1, 23:30 BST
Notification of Planned Supplier Maintenance - ID3 UK Credit Header Adv, Bank, Consumer, Geo Affordability, Lifestyle
Completed - The scheduled maintenance has been completed.
Jul 12, 02:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 00:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 25, 19:39 BST
Jul 11, 2026
Notification of Planned Supplier Maintenance - greenID ASIC
Completed - The scheduled maintenance has been completed.
Jul 11, 15:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 12:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start :11th July, 09:00 PM (AEST)
Maintenance End : 11th July, 11:59 PM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 22, 03:58 BST
Notification of Planned Supplier Maintenance - Cloudcheck illion ASIC
Completed - The scheduled maintenance has been completed.
Jul 11, 15:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 12:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start :11th July, 09:00 PM (AEST)
Maintenance End : 11th July, 11:59 PM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 22, 03:58 BST
Supplier Maintenance Notification for Cloudcheck
Completed - The scheduled maintenance has been completed.
Jul 11, 13:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 06:00 BST
Scheduled - Scheduled NZTA Outage for New Zealand Driver Licence and Vehicle Registration.

During this maintenance period verifications may not be possible on this database and you may receive an ERROR response. All other services are still available via Cloudcheck.

Start Time: 17:00 (NZST), 15:00 (AEST), 05:00 (UTC)
End Time: 00:00 (NZST), 22:00 (AEST), 12:00 (UTC)
Jul 6, 08:00 BST
Jul 10, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage