All Systems Operational

GBG Go Operational
Journey Designer Operational
Investigation Portal Operational
Go API Operational
Age Verification - US: Source 1 (including DOB) Operational
Age Verification - US: Source 1 (including DOB and SSN) Operational
Age Verification - US: Source 2 (including DOB) Operational
Age Verification - US: Source 2 (including DOB and SSN) Operational
CRA Combined Decision - UKCombinedDecision Operational
Data Verification - Argentina: Single match Operational
Data Verification - Australia: Single match standard sources (non-AML) Operational
Data Verification - Australia: Single match standard sources (AML) Operational
Data Verification - Australia: Single match gov ID source Operational
Data Verification - Australia: Single match standard sources (with additional sources) (AML) Operational
Data Verification - Australia: Single match all sources with additional sources (including govID) Operational
Data Verification - Australia: Single match standard sources (with additional sources) (non-AML) Operational
Data Verification - Brazil: CPF status return Operational
Data Verification - Brazil: Single match with CPF Operational
Data Verification - Brazil: Single match without CPF Operational
Data Verification - Canada: Non-Fintrac Operational
Data Verification - Chile: Single match Operational
Data Verification - Colombia: Single match Operational
Data Verification - Denmark: Single Match Operational
Data Verification - France: Single match Operational
Data Verification - Germany: Schufa Operational
Data Verification - Germany: Schufa with birthplace Operational
Data Verification - Germany: Single match without Schufa Operational
Data Verification - Italy: Single match - no Codice Fiscale Operational
Data Verification - Italy: Single match - with Codice Fiscale Operational
Data Verification - Mexico: Single match Operational
Data Verification - Netherlands: Single Match Operational
Data Verification - Netherlands: Single Match Consumer Operational
Data Verification - New Zealand: Single match all sources (including govID) Operational
Data Verification - New Zealand: Single match gov ID source Operational
Data Verification - New Zealand: Single match standard sources Operational
Data Verification - New Zealand: Single match standard sources (with additional sources) Operational
Data Verification - Peru: Single match Operational
Data Verification - Poland: Single Match Operational
Data Verification - Poland: Single Match Population Operational
Data Verification - South Africa: Single match Operational
Data Verification - Spain: Single match Operational
Data Verification - Sweden: Single Match Population Operational
Data Verification - Sweden: Single Match Personal ID Operational
Data Verification - UK: Credit Bureau 1 Operational
Data Verification - UK: Credit Bureau 2 Operational
Data Verification - UK: Credit Bureau 3 Operational
Data Verification - UK: Single match all sources Operational
Data Verification - UK: Single match super bureau Operational
Data Verification - US: Source 1 Operational
Data Verification - US: Source 1 (including DOB) Operational
Data Verification - US: Source 1 (including DOB and SSN) Operational
Data Verification - US: Source 1 (including SSN) Operational
Data Verification - US: Source 2 Operational
Data Verification - US: Source 2 (including DOB) Operational
Data Verification - US: Source 2 (including DOB and SSN) Operational
Data Verification - US: Source 2 (including SSN) Operational
Data Verification (Dual Match) - Australia Dual match additional sources (including govID) Operational
Data Verification (Dual Match) - Australia:Dual match all sources (including govID) Operational
Data Verification (Dual Match) - Australia: Dual match all sources KYC Operational
Data Verification (Dual Match) - Australia: Dual match gov ID source Operational
Data Verification (Dual Match) - Australia: Dual match standard source and Gov ID (AML) Operational
Data Verification (Dual Match) - Australia: Dual match standard source and Gov ID (non-AML) Operational
Data Verification (Dual Match) - Australia: Dual match standard sources (with additional sources) (AML) Operational
Data Verification (Dual Match) - Australia: Dual match standard sources (with additional sources) (non-AML) Operational
Data Verification (Dual Match) - Australia: Dual match standard source and Gov ID (with additional source) (AML) Operational
Data Verification (Dual Match) - Australia: Dual match standard source and Gov ID (with additional source) (non-AML) Operational
Data Verification (Dual Match) - Australia: Dual match standard sources (AML) Operational
Data Verification (Dual Match) - Australia: Dual match standard sources (non-AML) Operational
Data Verification (Dual Match) - Brazil: Dual match with CPF Operational
Data Verification (Dual Match) - Brazil: Dual match without CPF Operational
Data Verification (Dual Match) - Canada: Fintrac - dual bureau Operational
Data Verification (Dual Match) - Canada: Fintrac - single bureau 1 Operational
Data Verification (Dual Match) - Canada: Fintrac - single bureau 2 Operational
Data Verification (Dual Match) - Chile: Dual match Operational
Data Verification (Dual Match) - Colombia: Dual match Operational
Data Verification (Dual Match) - Denmark: Dual Match Operational
Data Verification (Dual Match) - France: Dual match Operational
Data Verification (Dual Match) - Germany: Dual match without Schufa Operational
Data Verification (Dual Match) - Italy: Dual match - with Codice Fiscale Operational
Data Verification (Dual Match) - Italy: Dual match- no Codice Fiscale Operational
Data Verification (Dual Match) - Mexico: Dual match Operational
Data Verification (Dual Match) - New Zealand: Dual match all sources Operational
Data Verification (Dual Match) - New Zealand: Dual match all sources (including govID) Operational
Data Verification (Dual Match) - New Zealand: Dual match gov ID sources Operational
Data Verification (Dual Match) - Poland: Dual Match Operational
Data Verification (Dual Match) - South Africa: Dual match Operational
Data Verification (Dual Match) - Spain: Dual match Operational
Data Verification (Dual Match) - UK: Dual match all sources Operational
Data Verification (Dual Match) - UK: Dual match super bureau Operational
Data Verification (Gov ID Only) - Australia: Birth Certificate Operational
Data Verification (Gov ID Only) - Australia: Centrelink Operational
Data Verification (Gov ID Only) - Australia: Change of Name Operational
Data Verification (Gov ID Only) - Australia: Driver's licence Operational
Data Verification (Gov ID Only) - Australia: Electoral Roll Operational
Data Verification (Gov ID Only) - Australia: Marriage Certificate Operational
Data Verification (Gov ID Only) - Australia: Medicare Operational
Data Verification (Gov ID Only) - Australia: Passport Operational
Data Verification (Gov ID Only) - Australia: Visa Operational
Data Verification (Gov ID Only) - New Zealand: Birth Certificate Operational
Data Verification (Gov ID Only) - New Zealand: Citizenship Certificate Operational
Data Verification (Gov ID Only) - New Zealand: Driver's Licence Operational
Data Verification (Gov ID Only) - New Zealand: Passport Operational
Data Verification (Gov Only Sources) - Data Verification (Gov Only Sources) Operational
DigitalID - BankID Sweden Operational
DigitalID - CA DMV Wallet Operational
DigitalID - Denmark - MitID Operational
DigitalID - LA Wallet Operational
Document Classification - Document authentication Operational
Document Classification - Document classification Operational
Document Classification - Document data extraction Operational
Email Insights - Global email validation and fraud insights Operational
Facematch Verification Operational
Financial Vulnerability: UK Financial Vulnerability Operational
GBG Trust Operational
GBG Trust - Alerts Operational
GBG UK Fraud - UK fraud insights Operational
Liveness Verification Operational
Name Match: Name Match Operational
PEPs and Sanctions Screening - UK instance Operational
PEPs and Sanctions Screening: UK Instance with AdverseMedia and OGM Operational
PEPs and Sanctions Screening - UK Instance with OGM Operational
PEPs and Sanctions Screening - US instance (Name and DOB) Operational
PEPs and Sanctions Screening - US instance (Name only) Operational
Phone Insights - Canada Mobile Fraud Verification Operational
Phone Insights - Canada Mobile Identity Verification Operational
Phone Insights - France Mobile Fraud Verification Operational
Phone Insights - France Mobile Identity Verification Operational
Phone Insights - Germany Mobile Fraud Verification Operational
Phone Insights - Germany Mobile Identity Verification Operational
Phone Insights - Spain Mobile Fraud Verification Operational
Phone Insights - Spain Mobile Identity Verification Operational
Phone Insights - UK Mobile Fraud Verification Operational
Phone Insights - UK Mobile Identity Verification Operational
Phone Insights - UK phone insights Operational
Phone Insights - US phone verification Operational
Loqate Operational
Capture V3 Operational
Capture V4 Operational
Verify Operational
Loqate SaaS Platform Operational
Email Validation Operational
Phone Verification Operational
Bank Verification Operational
Geocoding Operational
Everything Location Operational
Find My Nearest Operational
Account Section Operational
AddressComplete Operational
AddressComplete V4 Operational
Capture China Operational
Verify China Operational
Utilities Register - Gas Operational
Utilities Register - Electricity Operational
Store Finder - Geocoding Operational
Store Finder - Geocoding Typeahead Operational
Store Finder - Distances Operational
Store Finder - Mapping Operational
Store Finder – List Management Operational
Loqate.com Operational
Loqate docs site (docs.loqate.com) Operational
Capture Legacy Operational
GBG ID3global Operational
ID3global Portal Operational
URU Portal Operational
ID3global Service Operational
URU Service Operational
UK Address Lookup (1000) Operational
UK Age Range (0183) Operational
UK Bank Account Validation (0231) Operational
UK Bank Account Verification (0261) Operational
UK Births Index (0133) Operational
UK Card Verification Check (0120) Operational
UK CIFAS (0353) Operational
UK Credit Bureau (Basic) (0394) Operational
UK Credit Bureau (Advanced) (0395) Operational
UK Credit Header (0154/0155) Operational
UK Credit Header (0154/0155) - Match level Advanced/Enhanced Operational
UK Driving Licence (0107) Operational
UK Edited Electoral Roll (0101) Operational
UK Electricity Bill (0104) Operational
UK Enhanced Driving Licence (0212) Operational
UK Entitlement to Drive Check (0337) Operational
UK Geo Affordability (0392) Operational
UK Geo Lifestyle (0322) Operational
UK Land Telephone Append (0106) Operational
UK Mobile Identity (0389) Operational
UK Mortality (0110) Operational
UK National ID Register (0245) Operational
UK National Insurance Number (0230) Operational
UK NCOA Alert - Flag (0158) Operational
UK NCOA Alert - Full (0239) Operational
UK Passport (0103) Operational
Argentina Identity (0391) Operational
Australia Credit (0298) Operational
Australia Driving Licence (0305) Operational
Australia Electoral Roll (0300) Operational
Australia Historical Electoral Roll (0299) Operational
Australia Marketing (0357) Operational
Australia Medicare (0304) Operational
Australia Passport (0303) Operational
Australia Property (0302) Operational
Australia Telephone (0301) Operational
Austria Financial (0252) Operational
Austria Population (0377) Operational
Belgium Population (0328) Operational
Brazil Population (0287) Operational
Canada Credit (0237) Operational
China Bank Card (0362) Operational
China National ID (0361) Operational
Czech Republic Population (0348) Operational
Denmark Landline (0241) Operational
Denmark Personal ID CPR (0244) Operational
France Population (0331) Operational
Germany Consumer (0201) Operational
Germany Credit (0401) Operational
Germany Financial (0251) Operational
Germany Landline (0203) Operational
Germany Mobile (0204) Operational
Germany Postal (0202) Operational
Germany Schufa (0228) Operational
Hong Kong Population (0324) Operational
India Driving Licence (0374) Operational
India Permanent Account Number (PAN) (0375) Operational
India Voter ID (EPIC) (0376) Operational
Italy Population - Codice Fiscale (0250) Operational
Jordan Identity (0385) Operational
Kuwait Identity (0383) Operational
Malaysia Financial (0354) Operational
Malaysia Population (0356) Operational
Netherlands Identity (0254) Operational
New Zealand Credit (0319) Operational
New Zealand DIA Citizen (0316) Operational
New Zealand DIA Passport (0317) Operational
New Zealand Directors (0312) Operational
New Zealand Driving Licence (0311) Operational
New Zealand Property (0313) Operational
New Zealand Telephone (0310) Operational
New Zealand DIA Birth (0315) Operational
Oman Identity (0384) Operational
Poland Population (0334) Operational
Romania National ID (0352) Operational
Saudi Arabia Identity (0379) Operational
South Africa Population (0259) Operational
South Africa Identity (0369) Operational
Sweden Personal ID (0215) Operational
Sweden Population (0213) Operational
Switzerland Financial Data (0253) Operational
UAE Identity (0378) Operational
US Identity (0388) Operational
US Mobile carrier Check (0340) Operational
USA Combined (0246) Operational
USA Driving Licence (0176) Operational
Document Image Validation (2002) Operational
European ID Card (0235) Operational
International Address (0200) Operational
International Address Lookup (1002) Operational
International Adverse Media (0332) Operational
International Device ID (0234) Operational
International Passport (0118) Operational
International PEP - FCRA (0308) Operational
International PEP Enhanced (0209) Operational
International Sanctions - FCRA (0307) Operational
International Sanctions Enhanced (0208) Operational
International Mobile Phone Validation (0187) Operational
International National ID (0186) Operational
Netherlands Consumer (0400) Operational
On-going Monitoring (0397) Operational
UK Mobile Fraud Signals (0402) Operational
Canada Credit (Fintrac) (0404) Operational
UK Consumer Affordability (403) Operational
UK Credit Reference Bureau (Advanced) (0405) Operational
Synthetic ID Score (0407) Operational
Email Verification Signals (0408) Operational
Birthplace Germany (0410) Operational
Canada Credit Bureau (FINTRAC) (0409) Operational
Norway Population (0413) Operational
GBG Score (Identity) (0412) Operational
Austria ID 1 (0416) Operational
Austria ID 2 (0417) Operational
Austria ID Primary 1 (0414) Operational
Belgium ID Primary 1 (0418) Operational
Belgium ID Primary 2 (0419) Operational
Belgium ID 1 (0420) Operational
Belgium ID 2 (0421) Operational
Brazil ID Primary 1 (0422) Operational
Brazil ID Primary 2 (0423) Operational
Brazil ID 1 (0424) Operational
Brazil ID 2 (0425) Operational
Chile ID Primary 1 (0426) Operational
Colombia ID Primary 1 (0430) Operational
Colombia ID 1 (0431) Operational
Czechia ID Primary 1 (0433) Operational
Finland ID Primary 1 (0435) Operational
Finland ID Primary 2 (0436) Operational
France ID Primary 1 (0439) Operational
France ID Primary 2 (0440) Operational
France ID 1 (0441) Operational
France ID 2 (0442) Operational
Ghana ID Primary 1 (0443) Operational
Indonesia ID Primary 1 (0445) Operational
Indonesia ID Primary 2 (0446) Operational
Ireland ID Primary 1 (0449) Operational
Ireland ID 1 (0450) Operational
Italy ID Primary 1 (0452) Operational
Italy ID Primary 2 (0453) Operational
Italy ID 1 (0454) Operational
Italy ID 2 (0455) Operational
Japan ID Primary 1 (0456) Operational
Kenya ID Primary 1 (0458) Operational
Mexico ID Primary 1 (0462) Operational
Mexico ID Primary 2 (0463) Operational
Mexico ID 1 (0464) Operational
Mexico ID 2 (0465) Operational
Nigeria ID Primary 1 (0466) Operational
Nigeria ID Primary 2 (0467) Operational
Philippines ID Primary 1 (0470) Operational
Philippines ID Primary 2 (0471) Operational
Poland ID Primary 1 (0474) Operational
Poland ID 1 (0475) Operational
Poland ID 2 (0476) Operational
Portugal ID Primary 1 (0477) Operational
Portugal ID Primary 2 (0478) Operational
Portugal ID 1 (0479) Operational
Portugal ID 2 (0480) Operational
Slovakia ID Primary 1 (0485) Operational
Spain ID Primary 1 (0487) Operational
Spain ID Primary 2 (0488) Operational
Spain ID 1 (0489) Operational
Spain ID 2 (0490) Operational
Switzerland ID Primary 1 (0491) Operational
Switzerland ID 1 (0493) Operational
Switzerland ID 2 (0494) Operational
Türkiye ID Primary 1 (0495) Operational
Vietnam ID Primary 1 (0499) Operational
Vietnam ID 1 (0501) Operational
Vietnam ID 2 (0502) Operational
Trust Core (0411) Operational
Germany Mobile Identity (0506) Operational
France Mobile Identity (0507) Operational
Spain Mobile Identity (0508) Operational
Canada Mobile Identity (0509) Operational
US Mobile Identity (0510) Operational
UK Mobile Identity (0511) Operational
Germany Fraud Signals (0512) Operational
France Fraud Signals (0513) Operational
Spain Fraud Signals (0514) Operational
Canada Fraud Signals (0515) Operational
US Fraud Signals (0516) Operational
UK Fraud Signals (0517) Operational
Peru Identity (0520) Operational
Australia ID1 (0521) Operational
Australia ID2 (0522) Operational
South Africa ID1 (0523) Operational
South Africa ID2 (0524) Operational
Australia Credit 2 (0525) Operational
Australia Property 2 (0526) Operational
Australia Telephone 2 (0527) Operational
International Email Validation (0529) Operational
Fraud Score (0528) Operational
Brazil CPF (0534) Operational
Global Sanctions (Intelligence) (0531) Operational
Global PEP (Intelligence) (0532) Operational
UK Consumer Bank Account Verification (0503) Operational
International Mobile Validation (0518) Operational
Germany Affordability (0505) Operational
UK Commercial BAV (0504) Operational
Brazil Affordability (0536) Operational
Brazil Exclusion List (0537) Operational
UK Mobile Identity Verification (0543) Operational
Germany Mobile Identity Verification (0544) Operational
France Mobile Identity Verification (0545) Operational
Spain Mobile Identity Verification (0546) Operational
Canada Mobile Identity Verification (0547) Operational
UK Mobile Fraud Verification (0548) Operational
Germany Mobile Fraud Verification (0549) Operational
France Mobile Fraud Verification (0550) Operational
Spain Mobile Fraud Verification (0551) Operational
Canada Mobile Fraud Verification (0552) Operational
Canada Credit Bureau (0542) Operational
Argentina ID1 (0553) Operational
UAE ID1 (0554) Operational
France Consumer (0568) Operational
France Residential (0569) Operational
France Utility 2 (0570) Operational
France Residential 2 (0571) Operational
France Residential 3 (0572) Operational
France Utility (0573) Operational
Greece Credit (0579) Operational
Greece Commercial (0580) Operational
India Aadhar card (0581) Operational
Italy Consumer (0587) Operational
Italy Credit Bureau (0588) Operational
Italy Residential (0589) Operational
Spain Consumer (0595) Operational
Spain National ID (0596) Operational
Spain Utility (0597) Operational
Spain Phone (0598) Operational
Spain Residential (0599) Operational
Thailand National ID (0602) Operational
US Identity SSN push (0609) Operational
International Sanctions (0539) Operational
GreenID Operational
AU / NZ GreenID Production Environment Operational
GreenID Admin Panel Operational
GreenID Business Verification Operational
DVS - Driver Licence (All States) Operational
DVS - Australian Passport Operational
DVS - Visa Verification Operational
DVS - Medicare Card Operational
DVS - Centrelink Concession Card Operational
DVS - Citizenship Certificate / Registration by Descent Operational
DVS - ImmiCard Operational
DVS - ACT Birth, Marriage and Change of Name Certificates Operational
DVS - NSW Birth, Marriage and Change of Name Certificates Operational
DVS - NT Birth, Marriage and Change of Name Certificates Operational
DVS - QLD Birth, Marriage and Change of Name Certificates Operational
DVS - SA Birth, Marriage and Change of Name Certificates Operational
DVS - TAS Birth, Marriage and Change of Name Certificates Operational
DVS - VIC Birth, Marriage and Change of Name Certificates Operational
DVS - WA Birth, Marriage and Change of Name Certificates Operational
ASIC Personal Name Search Operational
Australian Electoral Roll (AEC) Operational
illion Australian Credit Header Operational
Australian Tenancy File Operational
Data Co-Op Database Operational
FCS Public Number Directory Operational
FCS NAD File Operational
Working Visa - VEVO Operational
NZTA NZ Drivers Licence Operational
DIA - NZ Passport / Birth and Citizenship Documents Operational
illion NZ Credit Header Operational
NZ LINZ Property Operational
NZ Directors and Shareholders Operational
TINZ - Tenancy Information (NZ) Operational
Experian Australian Credit Header Operational
Experian NZ Credit Header Operational
NZ Centrix Credit Header Operational
ACI Red Shield Device ID Operational
GreenID Business - Creditorwatch Source Operational
DVS Hub - All Docs Operational
DVS - Immigration Documents (Visa / Immicards / Citizenship / Registration by Descent) Operational
FCS illion Data Sources Operational
DVS - Birth, Marriage and Change of Name Certificates - ALL STATES Operational
Watchlists - Standard Operational
Watchlists - Premium Operational
greenID Biometric Operational
AU / NZ greenID Test Environment Operational
AusPost in store verification Operational
Simple KYC Platform Operational
greenID Hosted Operational
GBG Trust Alert Operational
Super and Payroll - Superannuation data source Operational
Super and Payroll - Payroll data source Operational
ShareFile Directories Operational
Australian Death Check (ADC) Operational
NZ Personal Property Securities Register (PPSR) Operational
Comply Advantage Operational
Segmented Illion Credit Header Data (AU) Operational
Segmented Illion Credit Header Data (NZ) Operational
GreenID Biometric / Scan Operational
NZ illion Tenancy (FCS) Operational
greenID API Operational
greenID Web Operational
Identity Monitoring (IDM) Operational
ConnectID Operational
GBG ExpectID Operational
Portal Operational
API Operational
Reports Operational
ExpectID Operational
ExpectID Age Verification Operational
ExpectID Barcode Scan Operational
ExpectID Business Operational
ExpectID Death Scrub Operational
ExpectID Email Operational
ExpectID Geotrace Operational
ExpectID International Operational
ExpectID IQ Operational
ExpectID Mobile Attributes Operational
ExpectID Name to Phone Operational
ExpectID Number Verification Operational
ExpectID PA Operational
ExpectID PA Global Operational
ExpectID Scan Onboard Operational
ExpectID Scan Verify Operational
ExpectID Secure OTV Operational
ExpectID Trust USA Operational
GBG IDscan Operational
Forensic Document Customer Service (FDE WhosOn) Operational
Forensic Document Customer Service (Scannet - Live Support) Operational
Hosted Platform (UK PROD) Operational
Hosted Platform (UK POC) Operational
Hosted Platform (Australia PROD) Operational
Hosted Platform (Australia POC) Operational
IDscan USA PROD Operational
GBG IDscan Core Operational
Scannet Operational
IDscan NFC Operational
IDscan Identify Operational
AssureID Connect Operational
IDV - US Operational
IDV - FedRAMP Operational
IDV - EU Operational
IDV - AUS Operational
ACAS - US Operational
ACAS - FedRAMP Operational
ACAS - EU Operational
ACAS - AUS Operational
Face Matching Service - US Operational
Face Matching Service - FedRAMP Operational
Face Matching Service - EU Operational
Face Matching Service - AUS Operational
Passive Liveness Service - US Operational
Passive Liveness Service - FedRAMP Operational
Passive Liveness Service - EU Operational
Passive Liveness Service - AUS Operational
Ozone eMRTD - US Operational
Ozone eMRTD - FedRAMP Operational
Ozone eMRTD - EU Operational
Ozone eMRTD - AUS Operational
Review Service - EU Operational
Biometrics - Preview Operational
Biometrics - US Operational
Biometrics - EU Operational
AcuFill WebService Operational
IdScan-MedicScan Connect Operational
AcuFill Service Operational
MedicScan Service Operational
On Prem Licensing Operational
AssureID Sentinel License Server Operational
AcuFill Activation Server Operational
GBG Cloudcheck Operational
NZTA Driver's Licence Operational
NZ Passport Operational
Akahu Address Operational
Australian Birth Certificate Operational
Australian Centrelink Operational
Australian Citizenship Operational
Australian Citizenship by Descent Operational
Australian Death Certificate Operational
Australian Driver's Licence Operational
Australian Electoral Commission Operational
Australian ImmiCard Operational
Australian Marriage Certificate Operational
Australian Medicare Operational
Australian Name Change Certificate Operational
Australian Passport Operational
Australian Security Cards Operational
Australian Visa Operational
Centrix Operational
China National ID Operational
Credfin Address Operational
Dow Jones WatchList Operational
Equifax Operational
GDC Australia Operational
illion Australia Operational
illion New Zealand Operational
India National ID Operational
LINZ Operational
New Zealand Birth Certificate Operational
New Zealand Birth Certificate Search Operational
New Zealand Citizenship Operational
New Zealand Citizenship Search Operational
New Zealand Companies Office Operational
NZTA (Vehicle Registration) Operational
South Africa National ID Operational
DVS (All documents) Operational
Cloudcheck Platform Operational
Super and Payroll - Superannuation data source Operational
Super and Payroll - Payroll data source Operational
Cloudcheck live (biometrics) Operational
NZ KYB Operational
Cloudcheck SMS Service Operational
NZ Tenancy Operational
Loqate for ANZ (Harmony RightAddress) Operational
Customer Portal Operational
Address (ANZ) Operational
Address (International) Operational
Email Validation Operational
Phone Validation (ANZ) Operational
Company Lookup (AU) Operational
Legacy RightAddress (ANZ) Operational
Legacy Datasan (AU) Operational
GBG Investigate Operational
Investigate Portal Operational
Investigate API Operational
Mobile Validation Operational
Email Validation Operational
Landline Validation Operational
CCJ Operational
Google Maps Operational
Land Registry - Extract Service Operational
Land Registry - Online Ownership Verification Operational
GBG Single Sign On (SSO) Operational
GBG Detected Operational
Detected Dashboard Operational
Detected On-Boarding Portal Operational
Detected API Operational
Detected company processing Operational
Detected Platform Operational
GBG ProID Operational
ProID - UK Credit Bureau (Advanced) (0395) Operational
ProID - UK National identity Register (0245) Operational
ProID - UK Landline (0106) Operational
ProID - UK Mortality (0110) Operational
ProID - International Sanctions & PEP (208/209) Operational
ProID - ID Verification Operational
ProID - Liveness Verification Operational
ProID - UK Bank Account Validation (0231) Operational
ProID - UK Bank Account Verification (0261) Operational
ProID - On-Going Monitoring (0397) Operational
ProID Portal v1 Operational
ProID Portal v2 Operational
GBG IDscan Identify Operational
IDscan Identify Operational
Activity History Verification (0395) Operational
Identity Fraud Verification Operational
Document Verification Operational
GBG Datacare Operational
Datacare Managed Services & Automated SFTP Operational
Email Validation Operational
Landline Validation Operational
Mobile Validation Operational
Land Registry Operational
GBG User Admin Operational
GBG Single Sign On (SSO) Operational
GBG Single Sign On (SSO) - Investigate Operational
GBG Single Sign On (SSO) - IDscan Enterprise Operational
GBG Single Sign On (SSO) - ID3global Operational
GBG Americas Support Operational
Support Portal Operational
Downloads Portal Operational
GBG Loqate (Matchcode360) Operational
Loqate (Matchcode360) Email Validation Operational
Loqate (Matchcode360) Landline Validation Operational
Loqate (Matchcode360) Land Registry Operational
Loqate (Matchcode360) Mobile Validation Operational
Loqate (Matchcode360) Portal Operational
Loqate (Matchcode360) Powersearch Operational
Loqate (Matchcode360) REST API Operational
Loqate (Matchcode360) SOAP API Operational
GBG GO (Legacy) Operational
2.0 - US Operational
3.0 - EMEA Operational
SAR - Suspicious Activity Report service Operational
PEPs and Sanctions Screening Operational
IDV - US Operational
IDV - EU Operational
ACAS - US Operational
ACAS - EU Operational
Face Matching Service - US Operational
Face Matching Service - EU Operational
Passive Liveness Service - US Operational
Passive Liveness Service - EU Operational
Ozone eMRTD - US Operational
Ozone eMRTD - EU Operational
GBG Compliance Operational
EDNA - US Operational
EDNA - EMEA Operational
SAR - Suspicious Activity Report service Operational
PEPs and Sanctions Screening Operational
IDV - US Operational
IDV - EU Operational
ACAS - US Operational
ACAS - EU Operational
Face Matching Service - US Operational
Face Matching Service - EU Operational
Passive Liveness Service - US Operational
Passive Liveness Service - EU Operational
Ozone eMRTD - US Operational
Ozone eMRTD - EU Operational
GBG Compliance APAC Operational
Compliance platform Operational
GBG Test Operational
Test 1 - GBG Go Operational
Test 2 - GBG Loqate Operational
GBG ID3global Test Operational
GBG Test 4 - GBG Documents & Biometrics Operational
DataTools Operational
Kleber Operational
CA+ Operational
Express Capture Operational
Kleber Batch Operational
Seltaris Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Notification of Planned Supplier Maintenance - GBG Investigate Land Registry Jun 24, 2026 20:00-22:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jun 23, 2026 - 15:51 BST

Notification of Planned Supplier Maintenance - greenID Simple KYC Platform Jun 25, 2026 14:00-18:00 BST

SimpleKYC platform will be performing scheduled maintenance to enhance infrastructure and maintain system reliability.

Maintenance Window:
Thursday, June 25, 2026, from 11:00 PM to Friday, June 26, 2026 03:00 AM AEST

Environment: Production

Expected Impact: Intermittent service interruption during the maintenance window.
Posted on Jun 11, 2026 - 23:40 BST

Notification of Planned Supplier Maintenance - GBG Investigate Land Registry Jun 25, 2026 20:00-22:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jun 23, 2026 - 15:53 BST

Notification of Planned Supplier Maintenance - greenID Simple KYC Jun 26, 2026 02:25-03:10 BST

This notification is to inform you of planned maintenance work being carried out by our supplier Simple KYC.

We wish to inform you that our mid-year disaster recovery testing is scheduled for the last weekend of June 2026. This exercise is essential to validate our ability to restore systems and data within the required timeframes in the event of a disruption at our primary data center.

Testing will commence at 11:00 PM on Friday, June 26, 2026, and conclude at 7:00 AM on Saturday, June 27, 2026 (Australian Eastern Standard Time).

Please note that service interruptions are anticipated during the following periods (AEST):

From 11:25 PM on Friday, June 26, 2026, to 12:10 AM on Saturday, June 27, 2026

From 12:45 AM to 1:30 AM on Saturday, June 27, 2026

From 2:05 AM to 2:50 AM on Saturday, June 27, 2026

We advise users to avoid accessing the system during this period.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jun 18, 2026 - 01:03 BST

Notification of Planned Supplier Maintenance - greenID Simple KYC Jun 26, 2026 17:05-17:50 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

We wish to inform you that our mid-year disaster recovery testing is scheduled for the last weekend of June 2026. This exercise is essential to validate our ability to restore systems and data within the required timeframes in the event of a disruption at our primary data center.

Testing will commence at 11:00 PM on Friday, June 26, 2026, and conclude at 7:00 AM on Saturday, June 27, 2026 (Australian Eastern Standard Time).

Please note that service interruptions are anticipated during the following periods (AEST):

From 11:25 PM on Friday, June 26, 2026, to 12:10 AM on Saturday, June 27, 2026

From 12:45 AM to 1:30 AM on Saturday, June 27, 2026

From 2:05 AM to 2:50 AM on Saturday, June 27, 2026

We advise users to avoid accessing the system during this period.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jun 18, 2026 - 01:04 BST

Notification of Planned Supplier Maintenance - greenID Simple KYC Jun 27, 2026 03:45-04:30 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

We wish to inform you that our mid-year disaster recovery testing is scheduled for the last weekend of June 2026. This exercise is essential to validate our ability to restore systems and data within the required timeframes in the event of a disruption at our primary data center.

Testing will commence at 11:00 PM on Friday, June 26, 2026, and conclude at 7:00 AM on Saturday, June 27, 2026 (Australian Eastern Standard Time).

Please note that service interruptions are anticipated during the following periods (AEST):

From 11:25 PM on Friday, June 26, 2026, to 12:10 AM on Saturday, June 27, 2026

From 12:45 AM to 1:30 AM on Saturday, June 27, 2026

From 2:05 AM to 2:50 AM on Saturday, June 27, 2026

We advise users to avoid accessing the system during this period.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jun 18, 2026 - 01:04 BST

Notification of Planned Supplier Maintenance - Sweden Population/Personal ID 0213/0215 Jun 27, 2026 06:00 - Jun 28, 2026 11:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.


During the dates/times specified, the service may be unavailable and failures will occur for the below item checks.
Posted on Jun 19, 2026 - 15:05 BST

Supplier Maintenance Notification for Cloudcheck Jun 27, 2026 06:00-13:00 BST

Scheduled NZTA Outage for New Zealand Driver Licence and Vehicle Registration.

During this maintenance period verifications may not be possible on this database and you may receive an ERROR response. All other services are still available via Cloudcheck.

Start Time: 17:00 (NZST), 15:00 (AEST), 05:00 (UTC)
End Time: 00:00 (NZST), 22:00 (AEST), 12:00 (UTC)
Posted on Jun 22, 2026 - 08:00 BST

Notification of Planned Supplier Maintenance - ID3 New Zealand DIA Birth, Citizen & Passport checks Jun 27, 2026 11:00 - Jun 28, 2026 03:30 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jun 23, 2026 - 16:05 BST

Notification of Planned Supplier Maintenance - GBG Investigate Land Registry Jun 28, 2026 08:00-14:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jun 23, 2026 - 15:54 BST

Notification of Planned Supplier Maintenance - greenID - ACI Red Shield Device ID Jun 29, 2026 02:00-05:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Affected Services
ACI Secure eCommerce: ReD Shield

Start Date/Time
June 28, 2026 08:00 PM Central Daylight Time

End Date/Time
June 28, 2026 11:00 PM Central Daylight Time

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jun 15, 2026 - 00:26 BST

Notification of Planned Supplier Maintenance - greenID VEVO Jun 30, 2026 09:00-22:30 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Data Source: VEVO
Maintenance Start Time: Tuesday, 30th June, 06:30 PM (AEST)
Maintenance End Time: Wednesday, 01st July, 08:00 AM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jun 23, 2026 - 01:04 BST

Notification of Planned Supplier Maintenance - ID3 Australia DVS Driving licence, passport & medicare Jun 30, 2026 10:00-12:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jun 23, 2026 - 19:02 BST

Notification of Planned Supplier Maintenance - greenID DVS - WA Birth, Marriage and Change of Name Certificates Jun 30, 2026 10:00-12:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
DVS - WA Birth, Marriage and Change of Name Certificates

Start Date and Time
30 June 2026 — 7:00PM AEST

End Date and Time
30 June 2026 — 9:00PM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jun 23, 2026 - 05:34 BST

Notification of Planned Supplier Maintenance - Cloudcheck DVS - WA Birth, Marriage and Change of Name Certificates Jun 30, 2026 10:00-12:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
DVS - WA Birth, Marriage and Change of Name Certificates

Start Date and Time
30 June 2026 — 7:00PM AEST

End Date and Time
30 June 2026 — 9:00PM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jun 23, 2026 - 05:33 BST

Notification of Planned Supplier Maintenance -Cloudcheck DVS Citizenship Certificate * Immigration Card * Certificate of Registration by Descent * ASIC MSIC * Visa Jun 30, 2026 13:00-17:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
Citizenship Certificate * Immigration Card * Certificate of Registration by Descent * ASIC MSIC * Visa

Start Date and Time
30 June 2026 — 10:00PM AEST

End Date and Time
1 July 2026 — 2:00AM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jun 24, 2026 - 03:45 BST

Notification of Planned Supplier Maintenance -greenID DVS Citizenship Certificate * Immigration Card * Certificate of Registration by Descent * ASIC MSIC * Visa Jun 30, 2026 13:00-17:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
Citizenship Certificate * Immigration Card * Certificate of Registration by Descent * ASIC MSIC * Visa

Start Date and Time
30 June 2026 — 10:00PM AEST

End Date and Time
1 July 2026 — 2:00AM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jun 24, 2026 - 03:45 BST

Notification of Planned Supplier Maintenance - greenID ASIC Jun 30, 2026 13:00-22:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start : Tuesday, 30th June, 10:00 PM (AEST)
Maintenance End : Wednesday, 1st July, 07:00 AM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jun 11, 2026 - 07:50 BST

Notification of Planned Supplier Maintenance - Cloudcheck illion ASIC Jun 30, 2026 13:00-22:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start : Tuesday, 30th June, 10:00 PM (AEST)
Maintenance End : Wednesday, 1st July, 07:00 AM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jun 11, 2026 - 07:50 BST

Loqate Maintenance - Utilities Register - Gas and Electricity Jun 30, 2026 23:00 - Jul 1, 2026 07:00 BST

Please be advised that our supplier will be performing maintenance during this time. Service is expected to remain up and operational as normal, although there may be a small increase in errors and latency during this time. No action is needed by customers.
Posted on Feb 20, 2026 - 11:01 GMT

Notification of Planned Platform Maintenance - GBG Detected platform Jul 1, 2026 00:00 - Jul 2, 2026 00:00 BST

Dear GBG Detected User

Please see the details of Release 9.3 which is scheduled for Wednesday 1st July.

Improvements
• CreditSafe Profiles - Expanded the data fields displayed on CreditSafe profiles to include additional director details, insolvency data and initial stage petitions within filings and events under the negative news tab, and rating history on the credit score page.

• Resistant AI Document Fraud Reports - Incorporated a visual report that displays document fraud check results via an iFrame integration.

• Onboarding Portal Profile Home - Updated the sales view profile home to introduce comprehensive search and filtering capabilities for customer profiles.

• Moody's Integration - Added support for organisations utilising their own external Moody's credentials.
Posted on Jun 24, 2026 - 09:54 BST

Notification of Planned Supplier Maintenance - ID3 Australia checks Jul 1, 2026 18:00-21:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jun 16, 2026 - 18:27 BST

Notification of Planned Supplier Maintenance - greenID - ACI Red Shield Device ID Jul 2, 2026 02:00-05:00 BST

his notification is to inform you of planned maintenance work being carried out by our supplier.

Affected Services
ACI Red Shield Device ID

Start Date/Time

July 1, 2026 08:00 PM Central Daylight Time

End Date/Time

July 1, 2026 11:00 PM Central Daylight Time

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jun 18, 2026 - 05:13 BST

Notification of Planned Supplier Maintenance - greenID - ACI Red Shield Device ID Jul 6, 2026 02:00-05:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Affected Services
ACI Red Shield Device ID

Start Date/Time

July 5, 2026 08:00 PM Central Daylight Time

End Date/Time

July 5, 2026 11:00 PM Central Daylight Time

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jun 18, 2026 - 23:49 BST

Loqate Maintenance - Phone Verification Jul 9, 2026 08:00-12:00 BST

Update - We will be undergoing scheduled maintenance during this time.
Jun 22, 2026 - 08:59 BST
Scheduled - Please be advised that our supplier will undertaking essential maintenance today to improve the resiliency and reliability of the service. If you are using the service during the times stated, you may experience some short periods of disruption. All other services will remain unaffected.
Jun 19, 2026 - 16:30 BST

Notification of Planned Supplier Maintenance - greenID ASIC Jul 11, 2026 12:00-15:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start :11th July, 09:00 PM (AEST)
Maintenance End : 11th July, 11:59 PM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jun 22, 2026 - 03:58 BST

Notification of Planned Supplier Maintenance - Cloudcheck illion ASIC Jul 11, 2026 12:00-15:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start :11th July, 09:00 PM (AEST)
Maintenance End : 11th July, 11:59 PM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jun 22, 2026 - 03:58 BST

Notification of Planned Supplier Maintenance - Cloudcheck SMS Service Jul 12, 2026 14:59-16:59 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

The maintenance is scheduled to begin at 11:59pm AEST on Sunday, 12 July 2026, and is expected to conclude by approximately 2:00am AEST on Monday, 13 July 2026.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Jun 18, 2026 - 06:07 BST

Notification of Planned Supplier Maintenance - ID3global - 0503 - UK Consumer BAV & 0504 - UK Commercial BAV Jul 12, 2026 18:30 - Jul 13, 2026 03:00 BST

Update - Please be advised that the item checks effected by this maintenance have been updated.

During the dates/times specified, the service may be unavailable and failures may occur for the below item checks.
Jun 24, 2026 - 17:46 BST
Update - We will be undergoing scheduled maintenance during this time.
Jun 24, 2026 - 14:56 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service may be unavailable and failures may occur for the below item checks.
Jun 24, 2026 - 14:55 BST

Loqate Maintenance - Utilities Register - Gas and Electricity Jul 31, 2026 23:00 - Aug 1, 2026 07:00 BST

Please be advised that our supplier will be performing maintenance during this time. Service is expected to remain up and operational as normal, although there may be a small increase in errors and latency during this time. No action is needed by customers.
Posted on Feb 20, 2026 - 11:03 GMT

Notification of Planned Supplier Maintenance - 0228 - Germany Schufa Sep 19, 2026 02:00-06:00 BST

This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Posted on Feb 03, 2026 - 11:24 GMT

"Notification of Planned Loqate Maintenance - Capture V4" Mar 4, 2028 01:01-03:01 GMT

Dear Customer,

This notification is to inform you of maintenance activities taking place during the stated date and time period.

We anticipate no downtime of the live service during this maintenance window.

Any questions, please contact GBG Customer Support.
Posted on Apr 27, 2026 - 15:52 BST
Jun 24, 2026
Service Incident for - Loqate - V3 Capture / Interactive / Find API - GB address
Resolved - An issue affecting Capture V3 Find requests for GB addresses caused intermittent blank responses for some customers despite successful requests.

Service has been restored to full functionality. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.

Incident Start Time: 24/06/2026 09:34 BST

Incident Resolution Time: 24/06/2026 12:06 BST
Jun 24, 12:17 BST
Update - We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We're working hard to restore service.

Incident Start Time: 24/06/2026 09:34 BST

Next Update: 24/06/2026 15:00 BST
Jun 24, 12:02 BST
Update - We are continuing to investigate this issue.
Jun 24, 11:58 BST
Investigating - We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working hard to get this back up and running.
Jun 24, 11:51 BST
Notification of Planned Supplier Maintenance - Canada Credit (Fintrac) - 0404
Completed - The scheduled maintenance has been completed.
Jun 24, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 09:30 BST
Scheduled - This notification is to inform you of scheduled maintenance work being carried out by our supplier.

During the dates/times specified, the service will remain available for the below item checks.
Jun 24, 09:00 BST
Service Incident for GBG Go - Multiple Services
Resolved - We're pleased to inform you that the service disruption has now been resolved and users should be able to use the system as normal.

To customers that have been affected by this issue, we would again like to apologise.
Jun 24, 09:10 BST
Investigating - We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Jun 23, 02:59 BST
Supplier Service Incident for - GBG Cloudcheck - illion Australia ASIC
Resolved - This incident has been resolved.
Jun 24, 08:03 BST
Update - We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We're working hard to restore service.

Incident Start Time: 23/06/2026 03:04 BST

Next Update: 24/06/2026 16:00 AEST
Jun 24, 03:10 BST
Investigating - Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
Jun 23, 03:04 BST
Supplier Service Incident for - GreenID - ASIC Personal Name Search
Resolved - This incident has been resolved.
Jun 24, 08:02 BST
Update - We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We're working hard to restore service.

Incident Start Time: 23/06/2026 03:04 BST

Next Update: 24/06/2026 16:00 AEST
Jun 24, 03:11 BST
Investigating - Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
Jun 23, 02:59 BST
Supplier Service Incident for - GBG Cloudcheck - Australian Electoral Commission
Resolved - Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.

Incident Start Time: 23/06/2026 14:43 AEST

Incident Resolution Time: 24/06/2026 10:30 AEST
Jun 24, 02:16 BST
Investigating - Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
Jun 23, 07:10 BST
Supplier Service Incident for - GreenID - Australian Electoral Roll (AEC)
Resolved - Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.

Incident Start Time: 23/06/2026 14:43 AEST

Incident Resolution Time: 24/06/2026 10:30 AEST
Jun 24, 02:14 BST
Investigating - Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
Jun 23, 07:08 BST
Jun 23, 2026
Notification of Planned Supplier Maintenance - Canada Credit (Fintrac) - 0404
Completed - The scheduled maintenance has been completed.
Jun 23, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 09:30 BST
Scheduled - This notification is to inform you of scheduled maintenance work being carried out by our supplier.

During the dates/times specified, the service will remain available for the below item checks.
Jun 23, 09:00 BST
Notification of Planned Supplier Maintenance -greenID ACI Red Shield
Completed - The scheduled maintenance has been completed.
Jun 23, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 02:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Start Date/Time

July 8, 2026 08:00 PM Central Daylight Time

End Date/Time

July 8, 2026 11:00 PM Central Daylight Time

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 23, 01:15 BST
Notification of Planned Platform Maintenance - GBG Detected
Completed - The scheduled maintenance has been completed.
Jun 23, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 00:00 BST
Scheduled - Dear Customer,

As part of our ongoing commitment to security we will be enabling Multi-Factor Authentication (MFA) on Case Management for all user accounts on 22nd June.

PLEASE NOTE: This does not apply to any customers who use SSO. If you use SSO today, you can ignore this notification.

What is changing
From 22nd June, MFA will be mandatory for every user logging into Detected's case management platform. On their first login after that date, each user will be prompted to register a mobile phone number against their account. From then on, every subsequent login will require the user to enter a one-time code sent by SMS to that registered number, in addition to their usual password.

Why we're doing this
MFA is one of the most effective controls against account compromise, particularly against phishing, credential reuse, and password-based attacks, having this enabled better protects the platform and keeps your data more secure.

What you need to do
Please ensure that all of your users:

1. Have access to a mobile phone capable of receiving SMS messages at the point of login.
2. Are aware that they will be prompted to register a phone number on their first login on or after the 22nd June.
3. Ensure that no accounts are shared across users and if so create dedicated accounts for each user

Support
Further guidance, including step-by-step instructions for first-time enrolment, will be published in our help centre ahead of the change. If you have any questions in the meantime, please reply to this email or contact your usual point of contact at Detected.
Jun 1, 14:12 BST
Jun 22, 2026
Notification of Planned Supplier Maintenance - greenID DVS Citizenship Certificate * Certificate of Registration by Descent
Completed - The scheduled maintenance has been completed.
Jun 22, 23:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 20:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
Citizenship Certificate * Certificate of Registration by Descent

Start Date and Time
23 June 2026 — 5:00AM AEST

End Date and Time
23 June 2026 — 8:00AM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 11, 07:43 BST
Notification of Planned Supplier Maintenance - Cloudcheck DVS Citizenship Certificate * Certificate of Registration by Descent
Completed - The scheduled maintenance has been completed.
Jun 22, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 20:01 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
Citizenship Certificate * Certificate of Registration by Descent

Start Date and Time
23 June 2026 — 5:00AM AEST

End Date and Time
23 June 2026 — 8:00AM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 11, 07:44 BST
Service Incident for - Loqate - Capture V3
Resolved - Internal teams have resolved the majority of the issue and continue to work on a small number of address subsets that remain effected. As such, this incident has been downgraded and a full resolution is expected imminently.

For more details, please reach out to LoqateSupport@gbg.com

Incident Start Time: 22/06/2026 16:17 BST

Incident Resolution Time: 22/06/2026 18:30 BST
Jun 22, 19:13 BST
Update - We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We're working hard to restore service.

Incident Start Time: 22/06/2026 12:52 BST

Next Update: 22/06/2026 19:30 BST
Jun 22, 16:51 BST
Investigating - We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working hard to get this back up and running.
Jun 22, 16:27 BST
PILOT ID3global Service - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 15:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 14:00 BST
Scheduled - Dear Customer,

We would like to inform you that the ID3global PILOT service will undergo scheduled maintenance on Monday 22 June 2026, between 14:00 and 15:00 (UTC+1).

During this period, the service will be unavailable.

We apologise for any inconvenience this may cause and appreciate your understanding.

Thank you,

GBG
Jun 19, 13:39 BST
Notification of Planned Supplier Maintenance - Canada Credit (Fintrac) - 0404
Completed - The scheduled maintenance has been completed.
Jun 22, 10:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 06:30 BST
Scheduled - This notification is to inform you of scheduled maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 22, 06:00 BST
Notification of Planned Supplier Maintenance - greenID - ACI Red Shield Device ID
Completed - The scheduled maintenance has been completed.
Jun 22, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 02:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Affected Services
ACI Red Shield Device ID


Start Date/Time
June 21, 2026 08:00 PM Central Daylight Time


End Date/Time
June 21, 2026 11:00 PM Central Daylight Time

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 12, 00:38 BST
Notification of Planned Supplier Maintenance - UK Entitlement to Drive - 0337
Completed - The scheduled maintenance has been completed.
Jun 22, 04:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 04:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 19, 15:34 BST
Supplier Service Incident for - Cloudcheck - Australian Electoral Roll (AEC)
Resolved - Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.

Incident Start Time: 19/06/2026 15:10 AEST

Incident Resolution Time: 22/06/2026 10:00 AEST
Jun 22, 01:23 BST
Investigating - Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
Jun 22, 00:28 BST
Supplier Service Incident for - GreenID - Australian Electoral Roll (AEC)
Resolved - Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.

Incident Start Time: 19/06/2026 15:10 AEST

Incident Resolution Time: 22/06/2026 10:00 AEST
Jun 22, 01:13 BST
Update - We're continuing to experience a service disruption that may be preventing you from using our service. We're sorry for the impact this may be having on your business. We're working hard to restore service.

Incident Start Time: 19/06/2026 15:10 AEST

Next Update: 22/06/2026 13:00 AEST
Jun 22, 00:19 BST
Investigating - Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
Jun 19, 07:28 BST
Notification of Planned Supplier Maintenance - 0394 - UK Credit Bureau (Basic) & 0395 - UK Credit Bureau (Advanced)
Completed - The scheduled maintenance has been completed.
Jun 22, 00:59 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 19:30 BST
Scheduled - This notification is to inform you of scheduled maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 21, 18:00 BST
Jun 21, 2026
Notification of Planned Supplier Maintenance - Cloudcheck DVS Citizenship Certificate * Certificate of Registration by Descent
Completed - The scheduled maintenance has been completed.
Jun 21, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 20:01 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
Citizenship Certificate * Certificate of Registration by Descent

Start Date and Time
22 June 2026 — 5:00AM AEST

End Date and Time
22 June 2026 — 8:00AM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 10, 04:57 BST
Notification of Planned Supplier Maintenance - greenID DVS Citizenship Certificate * Certificate of Registration by Descent
Completed - The scheduled maintenance has been completed.
Jun 21, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 20:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
Citizenship Certificate * Certificate of Registration by Descent

Start Date and Time
22 June 2026 — 5:00AM AEST

End Date and Time
22 June 2026 — 8:00AM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 10, 04:57 BST
Notification of Planned Supplier Maintenance - Canada Credit (Fintrac) - 0404
Completed - The scheduled maintenance has been completed.
Jun 21, 12:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 08:30 BST
Scheduled - This notification is to inform you of scheduled maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 21, 08:00 BST
Notification of Planned Supplier Maintenance - ID3 UK Credit Header - Match level Advanced/Enhanced (0154/0155), Geo Affordability (0392), Geo Lifestyle (0322), Bank, Account Verification (0261)
Completed - The scheduled maintenance has been completed.
Jun 21, 09:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 03:30 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service may be unavailable and failures may occur for the below item checks.
Jun 18, 18:04 BST
Notification of Planned Supplier Maintenance - greenID ASIC
Completed - The scheduled maintenance has been completed.
Jun 21, 05:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 23:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start : Sunday, 21st June, 08:00 AM (AEST)
Maintenance End : Sunday, 21st June, 02:00 PM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 11, 07:47 BST
Notification of Planned Supplier Maintenance - Cloudcheck ASIC
Completed - The scheduled maintenance has been completed.
Jun 21, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 23:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Maintenance Start : Sunday, 21st June, 08:00 AM (AEST)
Maintenance End : Sunday, 21st June, 02:00 PM (AEST)

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 11, 07:47 BST
Jun 20, 2026
Notification of Planned Supplier Maintenance - greenID DVS Centrelink
Completed - The scheduled maintenance has been completed.
Jun 20, 21:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 15:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
Centrelink

Start Date and Time
21 June 2026 — 12:00AM AEST

End Date and Time
21 June 2026 — 6:00AM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 18, 04:18 BST
Notification of Planned Supplier Maintenance - Cloudcheck DVS Centrelink
Completed - The scheduled maintenance has been completed.
Jun 20, 21:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 15:01 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
Centrelink

Start Date and Time
21 June 2026 — 12:00AM AEST

End Date and Time
21 June 2026 — 6:00AM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 18, 04:18 BST
Supplier Maintenance Notification for Cloudcheck
Completed - The scheduled maintenance has been completed.
Jun 20, 13:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 06:00 BST
Scheduled - Scheduled NZTA Outage for New Zealand Driver Licence and Vehicle Registration.

During this maintenance period verifications may not be possible on this database and you may receive an ERROR response. All other services are still available via Cloudcheck.

Start Time: 17:00 (NZST), 15:00 (AEST), 05:00 (UTC)
End Time: 00:00 (NZST), 22:00 (AEST), 12:00 (UTC)
Jun 15, 08:00 BST
Notification of Planned Supplier Maintenance - Canada Credit (Fintrac) - 0404
Completed - The scheduled maintenance has been completed.
Jun 20, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 09:30 BST
Scheduled - This notification is to inform you of scheduled maintenance work being carried out by our supplier.

During the dates/times specified, the service will remain available for the below item checks.
Jun 20, 09:00 BST
Jun 19, 2026
Notification of Planned Supplier Maintenance - GBG Investigate Land Registry services
Completed - The scheduled maintenance has been completed.
Jun 19, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 20:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service may be unavailable and failures may occur for the below item checks.
Jun 16, 16:22 BST
Notification of Planned Platform Maintenance - GBG ProID platform all services
Completed - The scheduled maintenance has been completed.
Jun 19, 12:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 12:02 BST
Scheduled - Dear Customer,

This notification is to inform you of maintenance activities taking place during the stated date and time.

During this period, all systems will be restricted and inaccessible to clients and end-users while we carry out essential maintenance aimed at improving the performance, reliability, and quality of our services.

This maintenance has been scheduled over the weekend to minimise disruption to your business activities.

We apologise for any inconvenience caused and appreciate your understanding as we work to enhance our services.

Any questions, please contact GBG Customer Support.
Jun 16, 14:38 BST
Notification of Planned Supplier Maintenance - Canada Credit (Fintrac) - 0404
Completed - The scheduled maintenance has been completed.
Jun 19, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 09:30 BST
Scheduled - This notification is to inform you of scheduled maintenance work being carried out by our supplier.

During the dates/times specified, the service will remain available for the below item checks.
Jun 19, 09:00 BST
Notification of Planned Platform Improvements - GBG Detected
Completed - The scheduled maintenance has been completed.
Jun 19, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 00:00 BST
Scheduled - Dear Customer,

Please be informed that the additional scope has been confirmed for GBG Detected release 9.2 for Thursday 18th June:

Improvements:
• Group structure display issue fixed
• Timezone issue fixed
• CCJ available for Creditsafe profiles
• Re-request ID button removed (as only applied to old Portal)
• Request Information button removed if person does not have an email
• Remove 'ID Verification' page
• Ability to re-run ID3 in Case Management
• Ability to re-upload an ID Document in Case Management
• Ability to delete a person in Case Management
• External API to delete a representative from a Profile
• External API to re-run ID3 on a representative
• External API to retrieve IDScan PDF
• External API update to reset flow API which allows control for new link generation on reset
Jun 16, 16:34 BST
Jun 18, 2026
Notification of Planned Supplier Maintenance - GBG Investigate Land Registry services
Completed - The scheduled maintenance has been completed.
Jun 18, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 20:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service may be unavailable and failures may occur for the below item checks.
Jun 16, 16:21 BST
Supplier Service Incident for - GBG Cloudcheck - Australian Electoral Commission
Resolved - Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.

Incident Start Time: 18/06/2026 12:20 AEST

Incident Resolution Time: 18/06/2026 14:55 AEST
Jun 18, 22:19 BST
Investigating - Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
Jun 18, 04:19 BST
Supplier Service Incident for - GreenID - Australian Electoral Roll (AEC)
Resolved - Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.

Incident Start Time: 18/06/2026 12:20 AEST

Incident Resolution Time: 18/06/2026 14:55 AEST
Jun 18, 22:15 BST
Investigating - Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
Jun 18, 04:16 BST
Notification of Planned Supplier Maintenance - 0234 - International Device ID
Completed - The scheduled maintenance has been completed.
Jun 18, 17:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 14:30 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 17, 13:29 BST
Notification of Planned Supplier Maintenance - greenID DVS - WA Birth, Marriage and Change of Name Certificates
Completed - The scheduled maintenance has been completed.
Jun 18, 12:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 10:01 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
DVS - WA Birth, Marriage and Change of Name Certificates

Start Date and Time
18 June 2026 — 7:00PM AEST

End Date and Time
18 June 2026 — 9:00PM AEST


During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 16, 06:30 BST
PILOT ID3global Service - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 18, 12:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 10:00 BST
Scheduled - Dear Customer,

We would like to inform you that the ID3global PILOT service will undergo scheduled maintenance on Thursday, 18 June 2026, between 10:00 and 12:00 (UTC+1).

During this period, the service may experience brief intermittent degradation.

We apologise for any inconvenience this may cause and appreciate your understanding.

Thank you,

GBG
Jun 16, 11:19 BST
Notification of Planned Supplier Maintenance - Cloudcheck DVS - WA Birth, Marriage and Change of Name Certificates
Completed - The scheduled maintenance has been completed.
Jun 18, 12:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 10:02 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
DVS - WA Birth, Marriage and Change of Name Certificates

Start Date and Time
18 June 2026 — 7:00PM AEST

End Date and Time
18 June 2026 — 9:00PM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 16, 06:30 BST
Notification of Planned Supplier Maintenance - Canada Credit (Fintrac) - 0404
Completed - The scheduled maintenance has been completed.
Jun 18, 10:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 09:30 BST
Scheduled - This notification is to inform you of scheduled maintenance work being carried out by our supplier.

During the dates/times specified, the service will remain available for the below item checks.
Jun 18, 09:00 BST
Notification of Planned Supplier Maintenance - greenID - ACI Red Shield Device ID
Completed - The scheduled maintenance has been completed.
Jun 18, 04:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 01:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Affected Services
ACI Red Shield Device ID


Start Date/Time
June 17, 2026 07:00 PM Central Daylight Time


End Date/Time
June 17, 2026 10:00 PM Central Daylight Time


During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
May 28, 23:32 BST
Jun 17, 2026
Service Disruption - Loqate AddressBase Islands in V3
Resolved - Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.

Incident Start Time: 08/06/2026 11:00 BST

Incident Resolution Time: 17/06/2026 16:21 BST
Jun 17, 16:27 BST
Identified - We are currently experiencing a service disruption for AddressBase Islands in V3 Capture that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Jun 17, 13:39 BST
Notification of Planned Supplier Maintenance - Canada Credit (Fintrac) - 0404
Completed - The scheduled maintenance has been completed.
Jun 17, 10:02 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 09:30 BST
Scheduled - This notification is to inform you of scheduled maintenance work being carried out by our supplier.

During the dates/times specified, the service will remain available for the below item checks.
Jun 17, 09:00 BST
Notification of Planned Supplier Maintenance - CloudCheck - DVS - TAS Birth, marriage and change of name certificates
Completed - The scheduled maintenance has been completed.
Jun 17, 10:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 09:01 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Document - TAS Birth, marriage and change of name certificates
Start Date and Time
17 June 2026 — 6:00PM AEST

End Date and Time
17 June 2026 — 7:00PM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 12, 00:34 BST
Notification of Planned Supplier Maintenance - greenID - DVS - TAS Birth, marriage and change of name certificates
Completed - The scheduled maintenance has been completed.
Jun 17, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 09:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Document - TAS Birth, marriage and change of name certificates
Start Date and Time
17 June 2026 — 6:00PM AEST

End Date and Time
17 June 2026 — 7:00PM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 12, 00:34 BST
Jun 16, 2026
Supplier Service Incident for - GBG ProID - Multiple Services
Resolved - Service has been restored. by the supplier for ProID. Action will be taken to determine the root cause and remediate where required by the supplier.

Incident Start Time: 16/06/2026 14:35 BST

Incident Resolution Time: 16/06/2026 14:59 BST
Jun 16, 15:30 BST
Investigating - Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
Jun 16, 14:51 BST
Notification of Planned Supplier Maintenance - Canada Credit (Fintrac) - 0404
Completed - The scheduled maintenance has been completed.
Jun 16, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 09:30 BST
Scheduled - This notification is to inform you of scheduled maintenance work being carried out by our supplier.

During the dates/times specified, the service will remain available for the below item checks.
Jun 16, 09:00 BST
Jun 15, 2026
Service Incident for ID3global - Peru Identity (0520)
Resolved - Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.

Incident Start Time: 15/06/2026 19:33 BST

Incident Resolution Time: 15/06/2026 20:20 BST
Jun 15, 23:04 BST
Identified - We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Jun 15, 20:49 BST
Notification of Planned Supplier Maintenance - Canada Credit (Fintrac) - 0404
Completed - The scheduled maintenance has been completed.
Jun 15, 10:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 06:30 BST
Scheduled - This notification is to inform you of scheduled maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 15, 06:00 BST
Notification of Planned Supplier Maintenance - greenID - ACI Red Shield Device ID
Completed - The scheduled maintenance has been completed.
Jun 15, 04:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 01:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Affected Services
ACI Red Shield Device ID


Start Date/Time
June 14, 2026 07:00 PM Central Daylight Time


End Date/Time
June 14, 2026 10:00 PM Central Daylight Time

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
May 28, 23:28 BST
Notification of Planned Supplier Maintenance - ID3 UK Consumer Bank Account Verification & Commercial BAV
Completed - The scheduled maintenance has been completed.
Jun 15, 03:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 18:30 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, you may experience up to 30-minutes of downtime between 6:30pm and 11:59pm on Sunday 14th June UK BST.
Jun 1, 16:21 BST
Notification of Planned Supplier Maintenance - 0394 - UK Credit Bureau (Basic) & 0395 - UK Credit Bureau (Advanced)
Completed - The scheduled maintenance has been completed.
Jun 15, 00:59 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 19:30 BST
Scheduled - This notification is to inform you of scheduled maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 14, 18:00 BST
Jun 14, 2026
Retrospective Service Disruption - GBG Cloudcheck - Australian Visa
Resolved - Our supplier experienced a service disruption that may have prevented you from using our:

DVS - Visa Verification

Start Date and Time
15/06/2026 00:03 AEST

End Date and Time
15/06/2026 01:38 AEST

We have escalated this to the supplier and will continue to engage with them regarding service improvements. GBG would like to apologise for any impact caused.
Jun 14, 22:14 BST
Retrospective Service Disruption - GreenID - DVS - Visa Verification
Resolved - Our supplier experienced a service disruption that may have prevented you from using our:

DVS - Visa Verification

Start Date and Time
15/06/2026 00:03 AEST

End Date and Time
15/06/2026 01:38 AEST

We have escalated this to the supplier and will continue to engage with them regarding service improvements. GBG would like to apologise for any impact caused.
Jun 14, 22:11 BST
Notification of Planned Supplier Maintenance - Canada Credit (Fintrac) - 0404
Completed - The scheduled maintenance has been completed.
Jun 14, 12:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 08:30 BST
Scheduled - This notification is to inform you of scheduled maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 14, 08:00 BST
Jun 13, 2026
Supplier Maintenance Notification for Cloudcheck
Completed - The scheduled maintenance has been completed.
Jun 13, 13:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 06:00 BST
Scheduled - Scheduled NZTA Outage for New Zealand Driver Licence and Vehicle Registration.

During this maintenance period verifications may not be possible on this database and you may receive an ERROR response. All other services are still available via Cloudcheck.

Start Time: 17:00 (NZST), 15:00 (AEST), 05:00 (UTC)
End Time: 00:00 (NZST), 22:00 (AEST), 12:00 (UTC)
Jun 8, 08:00 BST
Notification of Planned Supplier Maintenance - Canada Credit (Fintrac) - 0404
Completed - The scheduled maintenance has been completed.
Jun 13, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 09:30 BST
Scheduled - This notification is to inform you of scheduled maintenance work being carried out by our supplier.

During the dates/times specified, the service will remain available for the below item checks.
Jun 13, 09:00 BST
Data Provide Outage for ExpectID
Resolved - High volume of Data Provider transaction errors observed (401)
Jun 13, 00:00 BST
Jun 12, 2026
Notification of Planned Supplier Maintenance - Canada Credit (Fintrac) - 0404
Completed - The scheduled maintenance has been completed.
Jun 12, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 09:30 BST
Scheduled - This notification is to inform you of scheduled maintenance work being carried out by our supplier.

During the dates/times specified, the service will remain available for the below item checks.
Jun 12, 09:00 BST
Supplier Service Incident for - GBG Cloudcheck - DVS (All documents)
Resolved - Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.

Incident Start Time: 12/06/2026 10:00 AEST

Incident Resolution Time: 12/06/2026 12:15 AEST
Jun 12, 03:19 BST
Investigating - Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
Jun 12, 02:20 BST
Supplier Service Incident for - GreenID - DVS Hub - All Docs
Resolved - Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.

Incident Start Time: 12/06/2026 10:00 AEST

Incident Resolution Time: 12/06/2026 12:15 AEST
Jun 12, 03:17 BST
Investigating - Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
Jun 12, 02:17 BST
Jun 11, 2026
Notification of Planned Supplier Maintenance - GBG Investigate Land Registry services
Completed - The scheduled maintenance has been completed.
Jun 11, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 20:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 9, 14:57 BST
Notification of Planned Supplier Maintenance - greenID DVS AEC
Completed - The scheduled maintenance has been completed.
Jun 11, 17:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 12:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
Australian Electoral Commission

Start Date and Time
11 June 2026 — 9:00PM AEST

End Date and Time
12 June 2026 — 2:00AM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 9, 05:46 BST
Notification of Planned Supplier Maintenance - Cloudcheck DVS AEC
Completed - The scheduled maintenance has been completed.
Jun 11, 17:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 12:01 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Document/s Affected
Australian Electoral Commission

Start Date and Time
11 June 2026 — 9:00PM AEST

End Date and Time
12 June 2026 — 2:00AM AEST

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
Jun 9, 05:44 BST
Notification of Planned Supplier Maintenance - Canada Credit (Fintrac) - 0404
Completed - The scheduled maintenance has been completed.
Jun 11, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 09:30 BST
Scheduled - This notification is to inform you of scheduled maintenance work being carried out by our supplier.

During the dates/times specified, the service will remain available for the below item checks.
Jun 11, 09:00 BST
Notification of Planned Supplier Maintenance - greenID - ACI Red Shield Device ID
Completed - The scheduled maintenance has been completed.
Jun 11, 04:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 01:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Affected Services
ACI Red Shield Device ID


Start Date/Time
June 10, 2026 07:00 PM Central Daylight Time


End Date/Time
June 10, 2026 10:00 PM Central Daylight Time

During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
May 28, 23:25 BST
Supplier Service Incident for - Cloudcheck - illion Australia - ASIC
Resolved - ASIC Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.

Incident Start Time: 10/06/2026 20:12 AEST

Incident Resolution Time: 11/06/2026 09:15 AEST
Jun 11, 01:26 BST
Investigating - Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
Jun 10, 23:58 BST
Service Incident for GBG Go - Multiple Services
Resolved - Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.

Incident Start Time: 10/06/2026 20:12 AEST

Incident Resolution Time: 11/06/2026 09:15 AEST
Jun 11, 01:20 BST
Investigating - We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Jun 10, 22:53 BST
Supplier Service Incident for - GreenID - ASIC Personal Name Search
Resolved - Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.

Incident Start Time: 10/06/2026 20:12 AEST

Incident Resolution Time: 11/06/2026 09:15 AEST
Jun 11, 01:17 BST
Investigating - Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
Jun 10, 22:52 BST
Jun 10, 2026
Notification of Planned Supplier Maintenance - Canada Credit (Fintrac) - 0404
Completed - The scheduled maintenance has been completed.
Jun 10, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 09:30 BST
Scheduled - This notification is to inform you of scheduled maintenance work being carried out by our supplier.

During the dates/times specified, the service will remain available for the below item checks.
Jun 10, 09:00 BST
Notification of Planned Supplier Maintenance - greenID - ACI Red Shield Device ID
Completed - The scheduled maintenance has been completed.
Jun 10, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 21:00 BST
Scheduled - This notification is to inform you of planned maintenance work being carried out by our supplier.

Affected Services
ACI Red Shield Device ID


Start Date/Time
June 9, 2026 03:00 PM Central Daylight Time


End Date/Time
June 10, 2026 12:00 AM Central Daylight Time



During the dates/times specified, the service will be unavailable and failures will occur for the below item checks.
May 28, 23:22 BST
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