Retrospective Service Disruption - Loqate Verify

Incident Report for GBG

Resolved

Please be advised that we experienced a service disruption that may have resulted in customers receiving system errors against the Loqate service listed below.

The incident duration was between 14:24 – 14:27 BST 22/06/2025

Service has since been restored.

GBG would like to apologise for any impact caused whilst we worked to resolve this.

If you need to speak to us regarding this notification, please contact the Customer Support team via loqatesupport@gbgplc.com
Posted Jun 22, 2025 - 15:13 BST
This incident affected: Loqate (Verify).