Service Disruption - greenID DVS Visa

Incident Report for GBG

Resolved

We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.

Document/s Affected
Visa

Start Date and Time
30 June 2025 — 2:46PM AEST

End Date and Time
30 June 2025 — 8:35PM AEST

Posted Jul 01, 2025 - 00:05 BST

Investigating

Please be advised that the following data source is currently experiencing an Intermittent outage from our data provider

Document/s Affected
• Visa

Start Date and Time
• 30 June 2025 — 2:46PM AEST

Posted Jun 30, 2025 - 07:17 BST

This incident affected: GreenID (DVS - Visa Verification).