Between 19:32 BST on 21st September and 11:20 BST on 22nd September, Loqate technical teams received alerts for errors on the Electricity Enquiry and MPAN Check services, indicating a loss of service.
Further investigation found that this was an issue with our supplier. A fix has now been implemented successfully. We are working closely with the supplier to prevent future issues.
GBG would welcome feedback from you in respect of this incident - here's a very short survey - GBG survey