Service Disruption - greenID - NZ Credit Header (illion)

Incident Report for GBG

Resolved

This incident has been resolved.
Posted Mar 23, 2023 - 22:56 GMT

Update

The greenID technology team advises that the illion NZ credit header data source has been restored.

Total duration: 3h 16m

7 March - 11:20am to 2:36pm AEDT.

Thank you for your engagement and patience whilst awaiting resolution.
Posted Mar 07, 2023 - 04:52 GMT

Investigating

The greenID technology team advises that the NZ Credit Header (illion) data source is currently degraded.
Resolution time is currently unknown.
The greenID technology team are connected with the source provider who are working to fix the issue.
The next update will be provided when new information becomes available.
Posted Mar 07, 2023 - 03:22 GMT
This incident affected: GreenID (illion NZ Credit Header).