We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.
The incident duration was between 19:12 BST – 19:52 BST 18/07/2025
Posted Jul 18, 2025 - 19:56 BST
Identified
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Jul 18, 2025 - 19:47 BST
This incident affected: GBG IDscan (Forensic Document Customer Service (FDE WhosOn), Forensic Document Customer Service (Scannet - Live Support)).