Service Incident for - GBG Loqate - Email Validation

Incident Report for GBG

Resolved

We're pleased to inform you that the service disruption has now been resolved and users should be able to use the system as normal.


The incident duration was between 10:40am – 11:51 BST 30/07/25

To customers that have been affected by this issue, we would again like to apologise.
Posted Jul 30, 2025 - 12:48 BST

Update

We are continuing to investigate this issue.
Posted Jul 30, 2025 - 11:19 BST

Investigating

We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Jul 30, 2025 - 11:09 BST
This incident affected: GBG Loqate (Matchcode360) Platform (Loqate (Matchcode360) Email Validation) and Loqate (Email Validation).