Retrospective Service Disruption - Loqate - Utilities Register - Electricity

Incident Report for GBG

Resolved

Our supplier experienced an intermittent service disruption that may have prevented you from using our service.

The incident duration was between 01/12/2025 10:28 - 01/12/2025 10:33

We have escalated this to the supplier and will continue to engage with them regarding service improvements.

To customers that have been affected by this issue, we would like to apologise and if you need to speak to us regarding this notification, please contact Customer Support via loqatesupport@gbgplc.com
Posted Dec 01, 2025 - 10:42 GMT
This incident affected: Loqate (Utilities Register - Electricity).