IDscan - FDCS Service Desk Closed - 19th Sept 2022
Scheduled Maintenance Report for GBG
The scheduled maintenance has been completed.
Posted Sep 19, 2022 - 18:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 19, 2022 - 08:01 BST
Dear Customer,

Please note, the UK Government announced a one-off public holiday on Monday 19th September to allow the nation to observe the funeral of Queen Elizabeth II. To allow our UK team members to pay their respects, our FDCS service will not be available on that day.

We will return providing FDE support on Tuesday 20th Sept.

Thank you for your understanding.
Posted Sep 14, 2022 - 07:02 BST
This scheduled maintenance affected: GBG IDscan (Hosted Platform (UK PROD), Forensic Document Customer Service (FDE WhosOn), Forensic Document Customer Service (Scannet - Live Support)).