Retrospective Service Disruption - greenID Third Party Supplier

Incident Report for GBG

Resolved

Please be advised that the Australian Tenancy File data source was unavailable due to an unscheduled outage at our third-party provider.

Environment: Production Environment
· Data sources impacted: Australian Tenancy File data source
· Channels: All Channels
· Impact Start Time: Tuesday 16th July 2024, 16:57 AEST
· Impact End Time: Tuesday 16th July 2024, 17:34 AEST
Posted Jul 17, 2024 - 02:06 BST
This incident affected: GreenID (Australian Tenancy File).