Retrospective Service Disruption - IDscan Prod UK

Incident Report for GBG

Resolved

Dear Customer,

You may have experienced some issues this morning with the IDscan UK Hosted service from 06:30-08:30 BST. Please be aware that the service has been operational since then, and the support teams are investigating the root cause.

We apologise for any inconvenience caused.
Posted Oct 17, 2024 - 10:21 BST
This incident affected: GBG IDscan (Hosted Platform (UK PROD)).