Retrospective Service Disruption - ID3Global UK Bank Account (0261) & Geo Lifestyle (0322)
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the UK Bank Account (0261) & Geo Lifestyle (0322) item checks.

The incident duration was between 16:22 – 16:25 GMT 14/01/2022

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Jan 14, 2022 - 16:49 GMT
This incident affected: GBG ID3global (UK Bank Account Verification (0261), UK Geo Lifestyle (0322)).