Service Incident for GBG Go - Data Verification - Australia: Single match gov ID source, Data Verification (Dual Match) - Australia: Dual match additional sources (including govID)

Incident Report for GBG

Resolved

We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.

Posted Mar 26, 2026 - 11:58 GMT

Investigating

We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.

Posted Mar 26, 2026 - 10:38 GMT

This incident affected: GBG Go (Data Verification - Australia: Single match gov ID source, Data Verification (Dual Match) - Australia:Dual match all sources (including govID)).