Please be advised that we experienced a service disruption that may have prevented you from accessing or processing transactions.
The incident duration was between 20:50 – 21.20 GMT 09/02/2025
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact Customer Support on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Feb 10, 2025 - 08:22 GMT
This incident affected: GBG ID3global (UK Credit Bureau (Basic) (0394), UK Credit Bureau (Advanced) (0395)).