Retrospective Service Disruption - ID3Global Argentina Identity (0391)
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the Argentina Identity (0391) item check / country.

The incident duration was between 12th Jan 2025 (04:22pm) to 12th Jan 2025 (07:37pm) GMT

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Jan 13, 2025 - 01:21 GMT
This incident affected: GBG ID3global (Argentina Identity (0391)).