Supplier Service Incident for - GBG ID3global - UK Credit Bureau (Advanced) (0395)

Incident Report for GBG

Resolved

We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.

The incident duration was between 15:23 GMT 23/02/2026 – 11:53 GMT 27/02/2026
Posted Feb 27, 2026 - 12:10 GMT

Update

We are continuing to investigate this issue.
Posted Feb 26, 2026 - 18:13 GMT

Update

We are continuing to investigate this issue.
Posted Feb 26, 2026 - 15:16 GMT

Update

We are continuing to investigate this issue.
Posted Feb 26, 2026 - 12:00 GMT

Update

We are continuing to work with our data supplier on this issue.
Posted Feb 26, 2026 - 09:09 GMT

Update

We are continuing to investigate this issue.
Posted Feb 25, 2026 - 20:06 GMT

Update

Our teams are in communications with our supplier to assist in resolving this issue. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Feb 25, 2026 - 09:01 GMT

Update

We are continuing to investigate this issue.
Posted Feb 24, 2026 - 15:56 GMT

Update

We are continuing to investigate this issue.
Posted Feb 24, 2026 - 12:16 GMT

Update

We are continuing to investigate this issue.
Posted Feb 24, 2026 - 09:30 GMT

Update

We are continuing to investigate this issue.
Posted Feb 23, 2026 - 19:41 GMT

Investigating

Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
Posted Feb 23, 2026 - 16:31 GMT
This incident affected: GBG ID3global (UK Credit Bureau (Advanced) (0395)).