Retrospective Service Disruption - GreenID - DVS - Medicare Card

Incident Report for GBG

Resolved

Our supplier experienced an intermittent service disruption that may have prevented you from using our:

DVS - Medicare Card

Start Date and Time
21/05/2026 21:35 AEST

End Date and Time
21/05/2026 22:22 AEST

We have escalated this to the supplier and will continue to engage with them regarding service improvements. GBG would like to apologise for any impact caused.
Posted May 21, 2026 - 22:37 BST
This incident affected: GreenID (DVS - Medicare Card).