Retrospective Service Disruption - GreenID - ACI Red Shield Device ID

Incident Report for GBG

Resolved

Our supplier experienced a service disruption that may have prevented you from using our:

ACI Red Shield Device ID

Start Date and Time
05/12/2025 01:20 AEDT

End Date and Time
05/12/2025 08:45 AEDT

We have escalated this to the supplier and will continue to engage with them regarding service improvements. GBG would like to apologise for any impact caused.
Posted Dec 04, 2025 - 23:24 GMT
This incident affected: GreenID (ACI Red Shield Device ID).