Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.
Incident Start Time: 16/05/2026 21:25 AEST
Incident Resolution Time: 17/05/2026 23:25 AEST
Posted May 16, 2026 - 23:36 BST
Update
We are continuing to investigate this issue.
Posted May 16, 2026 - 17:34 BST
Update
We are continuing to investigate this issue.
Posted May 16, 2026 - 13:54 BST
Investigating
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted May 16, 2026 - 13:46 BST
This incident affected: GreenID (ASIC Personal Name Search, illion Australian Credit Header, Australian Tenancy File, Data Co-Op Database, FCS Public Number Directory, FCS NAD File, NZTA NZ Drivers Licence, illion NZ Credit Header, TINZ - Tenancy Information (NZ), FCS illion Data Sources).