Service Incident for ID3global - US Identity (0388)

Incident Report for GBG

Resolved

We are pleased to confirm we are no longer seeing any errors with this service. Should you have any further queries regarding this, please contact the GBG helpdesk.

Incident Start Time: 21/04/2026 11:21 BST

Incident Resolution Time: 21/04/2026 14:01
Posted Apr 21, 2026 - 16:05 BST

Identified

We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Apr 21, 2026 - 12:50 BST
This incident affected: GBG ID3global (US Identity (0388)).