Retrospective Service Disruption - GreenID - DVS - Australian Passport

Incident Report for GBG

Resolved

Please be advised that you may have experienced a service disruption that may have prevented you from using our:

DVS - Australian Passport

Start Date and Time
08/05/2026 18:24 AEST

End Date and Time
08/05/2026 18:48 AEST

Service has since been restored and GBG team are working to confirm the root cause and preventative actions. GBG would like to apologise for any impact caused.
Posted May 10, 2026 - 22:34 BST
This incident affected: GreenID (DVS - Australian Passport).