Retrospective Service Disruption - ID3Global / URU
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have prevented you from accessing or processing transactions.

The incident duration was between 07:22 GMT – 07:27 GMT 08/02/24

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Feb 08, 2024 - 08:18 GMT
This incident affected: GBG ID3global (ID3global Portal, URU Portal, ID3global Service, URU Service).