Service Disruption - greenID - Australian Tenancy Datasource
Incident Report for GBG
Please be advised that the disruption to the Australian Tenancy File data source, due to an issue at our third party provider, has now been resolved.

Outage Started Date and Time: Thursday 30th September 2021, at 05:23 AEST
Outage Ended Date and Time: Thursday 30th September 2021, at 12:06 AEST

Thank you for your engagement and patience whilst awaiting a resolution.
Posted Sep 30, 2021 - 07:35 BST
A fix has been implemented and we are monitoring the results.
Posted Sep 30, 2021 - 04:47 BST
We are currently experiencing a service disruption from Australian Tenancy Datasource provider that may be preventing you from using our service.

Resolution time is currently unknown. The greenID technology team are working with our supplier to determine the issue.

The next update will be provided when new information becomes available.
Posted Sep 30, 2021 - 00:22 BST
This incident affected: GreenID (Australian Tenancy File).