Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the ID3Global & URU platforms.
The incident duration was between 1:30am-1:58am 25 November 2022 (GMT)
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Nov 25, 2022 - 02:20 GMT
This incident affected: GBG ID3global (ID3global Portal, URU Portal, ID3global Service, URU Service).