Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the UK Credit Bureau (Advanced) (0395) item check.
The incident duration was between 22:26 - 22:35 GMT 13/11/23
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Nov 13, 2023 - 08:54 GMT
This incident affected: GBG ID3global (UK Credit Bureau (Advanced) (0395)).