GBG Status - Service Disruption - greenID DVS Production ACT Birth, marriage and change of name certificates

Service Disruption - greenID DVS Production ACT Birth, marriage and change of name certificates

Incident Report for GBG

Resolved

Please be advised that the service is now restored.
Date
• Thursday 9 September 2021
Time
• 8:35am to 10:05am AEST

Posted Sep 09, 2021 - 01:20 BST

Identified

Dear Customer,

The greenID technology team advises that the ACT Birth, marriage and change of name certificates are unexpectedly unavailable.

Verifications with the ACT Birth, marriage and change of name certificates may result in errors

Resolution time is currently unknown. The greenID technology team are working with DVS to determine the issue.

Posted Sep 09, 2021 - 00:23 BST

This incident affected: GreenID (DVS - ACT Birth, Marriage and Change of Name Certificates).