We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.
Start: 19/09/2025 10:01 am AEST END: 19/09/2025 11:12 am AEST
Posted Sep 19, 2025 - 02:49 BST
Investigating
We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Sep 19, 2025 - 02:05 BST
This incident affected: GBG Go (Data Verification - Australia: Single match standard sources (non-AML), Data Verification - Australia: Single match standard sources (AML), Data Verification - Australia: Single match standard sources (with additional sources) (AML), Data Verification - Australia: Single match standard sources (with additional sources) (non-AML), Data Verification - New Zealand: Single match all sources (including govID), Data Verification (Dual Match) - Australia Dual match additional sources (including govID), Australia: Dual match standard sources (non-AML), Data Verification (Dual Match) - Australia: Dual match standard sources (AML), Data Verification (Dual Match) - Australia:Dual match all sources (including govID)).