We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.
The incident duration was between 12:43 BST 04-Jul-2024 – 08:00 BST 04-Jul-2024
Posted Jul 05, 2024 - 10:26 BST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 05, 2024 - 09:27 BST
Update
We are continuing to work on a fix for this issue.
Posted Jul 04, 2024 - 19:46 BST
Identified
We are currently experiencing a service disruption that may be preventing you from uploading documents via the mobile app. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Jul 04, 2024 - 15:09 BST
This incident affected: GBG ProID (ProID - ID Verification).