Retrospective Service Disruption - ID3Global - Germany (0201, 0202, 0203, 0204)
Incident Report for GBG
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against certain German item checks.

The incident duration was between 00:09 – 00:51 BST 06/09/2020

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Sep 06, 2020 - 08:31 BST
This incident affected: GBG ID3global (Germany Consumer (0201), Germany Landline (0203), Germany Mobile (0204), Germany Postal (0202)).