We experienced an issue with our Geocoding Typeahead service, affecting customers in the EU region. Some customers may have encountered errors when making requests. The cause of this issue was traced back to an expired token.
Our technical teams promptly identified the problem and restored the service.
We want to reassure our customers that we are actively taking steps to prevent this type of incident from happening again. Multiple actions are being implemented to improve our processes and ensure greater reliability.
Thank you for your support whilst we worked to resolve this.