Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the Sweden Population (0213) / Population (DOB) (0214) / Personal ID (0215) item checks.
The incident duration was between 18:54 – 19:10 BST 17/07/2021
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Jul 18, 2021 - 00:43 BST
This incident affected: GBG ID3global (Sweden Personal ID (0215), Sweden Population (0213)).