Service Incident for - Loqate - Capture V4 - US region

Incident Report for GBG

Resolved

We're pleased to inform you that the service disruption has now been resolved and users should be able to use the system as normal.

The incident duration was between 14:35 – 15:13 BST 09/09/2025

To customers that have been affected by this issue, we would again like to apologise.
Posted Sep 09, 2025 - 15:30 BST

Investigating

We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Sep 09, 2025 - 15:11 BST
This incident affected: Loqate (Capture V4).