We’re pleased to inform you that the service disruption we reported earlier is now resolved. Thank you for your patience whilst we restored service.
The incident duration was between 08:30-11:05
Posted Jun 27, 2022 - 15:17 BST
Identified
GBG support teams have identified an issue where some customers may be experiencing service instability. Investigation is ongoing to resolve this as soon as possible but if you are affected by this, please contact the GBG Helpdesk.
Posted Jun 27, 2022 - 10:38 BST
This incident affected: Loqate (Capture V3, Capture V4, Verify, Email Validation, Phone Verification, Bank Verification, Geocoding, Everything Location, Find My Nearest, Account Section, AddressComplete, Capture China, Verify China).