Retrospective Service Disruption - ID3Global 213 Sweden Population & 0215 - Sweden Personal ID
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the Sweden item checks:
0213 Sweden Population
0215 - Sweden Personal ID

The incident duration was between 22:47 – 23:21 BST on 09/09/2019

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Sep 10, 2019 - 04:17 BST
This incident affected: GBG ID3global (Sweden Personal ID (0215), Sweden Population (0213)).