Service Incident for - GreenID - Australian Electoral Roll (AEC)

Incident Report for GBG

Resolved

We're pleased to inform you that the service disruption has now been resolved and users should be able to use the system as normal.

Document/s Affected
Australian Electoral Commission

Start Date and Time
30 October 2025 — 3:00AM AEDT

End Date and Time
30 October 2025 — 10:40AM AEDT

To customers that have been affected by this issue, we would again like to apologise.
Posted Oct 29, 2025 - 23:41 GMT

Investigating

We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Oct 29, 2025 - 22:10 GMT
This incident affected: GreenID (Australian Electoral Roll (AEC)).