The GreenID technology team advises that DVS has confirmed resolution with NSW Birth Certificate datasource. Previous intermittent services issues have been resolved. Duration of disruption: Wed 10th Feb 2021 08:00 AEDT to Sunday 14th Feb 2021 @ 16:13 AEDT
Posted Feb 15, 2021 - 01:19 GMT
The greenID technology team advises that DVS have confirmed network latency issues which are affecting NSW Birth Certificate transactions.
Customer impact: NSW Birth Certificates verifications could experience slowness and, in some cases, unexpected errors. Verifications are currently occurring at a slower rate.
Resolution: Resolution time is currently unknown. The GreenID technology team are engaged with and awaiting further advice from DVS.
Next update: The next update will be provided when new information becomes available.
Posted Feb 12, 2021 - 03:22 GMT
This incident affected: GreenID (DVS - NSW Birth, Marriage and Change of Name Certificates).