Service Disruption - greenID AusPost processing records
Incident Report for GBG
Resolved
Please be advised that the service has been restored and the over-the-counter verification files have been uploaded.
Posted Aug 27, 2024 - 05:50 BST
Identified
Please be advised that due to a supplier outage, customers who receive over-the-counter verifications from Australia Post did not receive the usual overnight update.

The files will be uploaded once the outage from our supplier is resolved.
Posted Aug 27, 2024 - 00:41 BST
Investigating
Please be advised that due to a supplier outage, customers who receive over-the-counter verifications from Australia Post did not receive the usual overnight update.

The GreenID team is in contact with the provider. The next update will be provided as soon as new information becomes available.
Posted Aug 27, 2024 - 00:23 BST
This incident affected: GreenID (AusPost in store verification).