Retrospective Service Disruption - ID3Global - 0154/0155 UK Credit Header
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have prevented you from accessing or processing transactions.

The incident duration was between 02:18 – 02:29 GMT 13/01/2022

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com
*calls cost 5p per minute plus your telephone company’s network access charge
Posted Jan 13, 2022 - 03:20 GMT
This incident affected: GBG ID3global (UK Credit Header (0154/0155), UK Credit Header (0154/0155) - Match level Advanced/Enhanced).