Notification of Planned Supplier Maintenance - greenID Simple KYC Platform

Scheduled Maintenance Report for GBG

Completed

The scheduled maintenance has been completed.
Posted May 16, 2025 - 04:15 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 16, 2025 - 02:45 BST

Scheduled

We wish to inform you that our mid-year disaster recovery testing is scheduled for the third weekend of May 2025. This exercise is essential to validate our ability to restore systems and data within the required timeframes in the event of a disruption at our primary data center.

Testing will commence at 11:00 PM on Friday, May 16, 2025, and conclude at 11:00 PM on Sunday, May 18, 2025 (Australian Eastern Standard Time).

Please note that service interruptions are anticipated during the following periods (AEST):
• From 11:45 PM on Friday, May 16, 2025, to 1:15 AM on Saturday, May 17, 2025


We advise users to avoid accessing the system during this period.
Posted May 08, 2025 - 06:44 BST
This scheduled maintenance affected: GreenID (Simple KYC Platform).