Phone Validation service degradation
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption with our Phone Validation due to our external provider having a minor interruption, responses might have failed during below time period.

The incident duration was between 11:46 – 11:52 GMT

To customers that have been affected by this issue, we would like to apologise for the inconvenience caused. If there are any further issues and you need to speak to us, please contact the Helpdesk on (+44) 1905 915 084 or capturesupport@loqate.com
Posted Aug 06, 2020 - 12:42 BST
This incident affected: Loqate (Capture V3).