We're pleased to inform you that the service disruption has now been resolved and users should be able to use the system as normal. A root cause analysis report containing further detail around the problem cause and resolution will be shared with you shortly.
The incident duration was between 16:48 BST 16/07/25 – 09:33 BST 17/07/25
To customers that have been affected by this issue, we would again like to apologise.
Posted Jul 17, 2025 - 10:40 BST
This incident affected: GBG Investigate (Investigate API).