Retrospective Service disruption - ID3global - UK Credit Header (0154/0155) Advanced Features
Incident Report for GBG
Resolved
Please be advised that we experienced a service disruption that may have resulted in customers receiving system errors against the 0154/0155 UK Credit Header Match level Advanced Features

The incident duration was between 01.07– 09.45 GMT 15/03

To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Mar 15, 2020 - 10:57 GMT
This incident affected: GBG ID3global (UK Credit Header (0154/0155) - Match level Advanced/Enhanced).