Please be advised that we experienced a service disruption that may have prevented you from processing transactions against the Netherlands Identity (0254) item check.
The incident duration was between 00:12 – 01:23 BST 10/10/2020
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact the Helpdesk on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted Oct 10, 2020 - 08:19 BST
This incident affected: GBG ID3global (Netherlands Identity (0254)).