Service Disruption - greenID - NZ Driving Licence Errors

Incident Report for GBG

Resolved

Our Datasource Provider has resolved the issue, restoring access to the New Zealand Transport Authority Drivers Licence Datasource.

Total time with intermittent issues: 15.49hrs

Tuesday 13 October 05:33pm to Wednesday 14 October 9:22am AEDT

Thank you for your patience.

Posted Oct 14, 2020 - 01:40 BST

Investigating

The greenID technology team advises that currently the New Zealand Transport Authority Drivers Licence datasource is returning errors.

New Zealand Transport Authority Drivers Licence verifications could experience unexpected errors.

Resolution: Resolution time is currently unknown.

Next update: the next update will be provided when new information becomes available.

Posted Oct 14, 2020 - 00:01 BST

This incident affected: GreenID (NZTA NZ Drivers Licence).