Notification of Planned Platform Maintenance - ID3global/URU Portal and Service

Scheduled Maintenance Report for GBG

Completed

The scheduled maintenance has been completed.
Posted Jul 09, 2025 - 00:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 08, 2025 - 20:01 BST

Scheduled

Dear Customer,

We wish to inform you that our disaster recovery testing for ID3global is scheduled for Tuesday 8th July, 20:00 -23:59 UTC+1.

This exercise is essential to validate our ability to restore systems and data within the required timeframes in the event of a disruption to our live platform.

We anticipate a blip of degradation to the service during this timeframe. We apologise for the inconvenience caused in advance.

Any questions, please get in touch with Customer Support.
Posted Jul 03, 2025 - 10:08 BST
This scheduled maintenance affected: GBG ID3global (ID3global Portal, URU Portal, ID3global Service, URU Service).