We’re pleased to inform you that the service disruption to the Credit Header advanced features we reported earlier is now resolved.
The incident duration was between ENTER TIME 02:00 – 03:08 BST 07/07/2021
To customers that have been affected by this issue, we would like to apologise. If you need to speak to us regarding this notification, please contact Customer Support on *0844 888 1136 or ID3globalhelp@gbgplc.com *calls cost 5p per minute plus your telephone company’s network access charge
Posted May 31, 2026 - 03:44 BST
This incident affected: GBG ID3global (UK Credit Header (0154/0155) - Match level Advanced/Enhanced).