Retrospective Service Disruption - Loqate - Capture V4

Incident Report for GBG

Resolved

Please be advised that you may have experienced an intermittent service disruption that may have prevented you from using our Capture V4 service for some addresses.

The incident duration was between 05/06/2026 05:30 - 05/06/2026 08:46 BST

To customers that have been affected by this issue, we would like to apologise and if you need to speak to us regarding this notification, please contact Customer Support via loqatesupport@gbgplc.com
Posted Jun 05, 2026 - 09:27 BST
This incident affected: Loqate (Capture V4).