Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required.
Incident Start Time: 05/03/2026 04:37 GMT
Incident Resolution Time: 05/03/2026 10:13 GMT
Posted Mar 04, 2026 - 22:14 GMT
Update
We are continuing to work on a fix for this issue.
Posted Mar 04, 2026 - 14:37 GMT
Update
We are continuing to investigate this issue with the assistance of our supplier.
Posted Mar 04, 2026 - 10:48 GMT
Identified
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
Posted Mar 04, 2026 - 04:47 GMT
This incident affected: GBG ID3global (Colombia ID 1 (0431)).