Retrospective Service Disruption - Loqate - Email Validation

Incident Report for GBG

Resolved

Our supplier experienced an **intermittent** service disruption that may have prevented you from using our service.

The incident duration was between 10/07/2026 18:51 - 10/07/2026 20:07 BST

We have escalated this to the supplier and will continue to engage with them regarding service improvements.

To customers that have been affected by this issue, we would like to apologise and if you need to speak to us regarding this notification, please contact Customer Support via loqatesupport@gbgplc.com
Posted Jul 13, 2026 - 11:34 BST
This incident affected: Loqate (Email Validation).