Retrospective Service Disruption - greenID - Compliance Advantage (Watchlist Service)

Incident Report for GBG

Resolved

Please be advised that you may have experienced a service disruption that may have prevented you from using our Compliance Advantage Watchlist Service.

Start Date and Time
23 July 2025 — 6:24am AEST

End Date and Time
23 July 2025 — 8:11am AEST

Service has since been restored and GBG team are working to confirm the root cause and preventative actions. GBG would like to apologise for any impact caused.
Posted Jul 23, 2025 - 03:50 BST
This incident affected: GreenID (Comply Advantage).